Status: Closed
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Help us make it rightWe specialize in earth friendly garment care. We are the only certified "Green Earth" cleaners in Nashville and the surrounding area. We are also certified couture cleaners and certified wedding gown specialists.
054200attr:deliveryalterationscleaners dry cleaningwedding gown
Eco-friendly dry cleaner works with wedding gowns, linens, leather and fire restoration. Also offers wet cleaning, reweaving and shoe shine.
I called and was told oakwood cleaners could get a blood stain out of a down comforter. I even told them how long it had been there, about a week. They failed to get it out. Should of told me they couldn't get it out instead of trying to…
I brought my couture wedding gown to Oakwood a few months after my wedding to be cleaned, have a small hole from the bustling repaired, and some bead work secured that had begun to come loose. I was quoted 2 months, my credit card put on file, and assured that it would be done.
Today, the scheduled day for my pickup, I was very excited to get my gown back. Upon arriving at the Cool Springs location the girl behind the counter seemed confused that I was there to pick up a gown. She said they didn't have any gowns. I could see it from where I was standing, so she brought it up. I inspected...
As the owner of Oakwood Cleaners I would like to respond to LA. by thanking you for your tip. We pride ourselves on our customer service and the way you were treated as been attended to. This was not representative of what Oakwood Cleaners is. I invite you to bring your dress back so we can take a look at the spot to see if anything can be done.
Poor customer service.
When I walked in to pick up, there were 2 customers ahead of me. The lady behind the door looked at us waiting in line and closed the curtain. No smile, no nothing.
I was told a month to clean my dress. Was called the day I was supposed to pick up at 2:00pm and informed it would not be ready. After almost $300, I was handed my dress and told, ""there ya go"". No apology for the delay, was not shown the dress or told that the stain on the boddess did not come out (when i pick up from my local cleaners, they ALWAYS tell me if/when that happens...and those items are...
Poor customer service. \r
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When I walked in to pick up, there were 2 customers ahead of me. The lady behind the door looked at us waiting in line and closed the curtain. No smile, no nothing. \r
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I was told a month to clean my dress.…
Oakwood Cleaners is located at 4833 Lebanon Pike in Hermitage and has been in the business of Laundry And Drycleaner Agents since 1999.
Oakwood Cleaners can be found at Lebanon Pike 4833. The following is offered: Laundry Services. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In Hermitage there are 6 other Laundry Services. An overview can be found here.
Two covered drive-thus offer quick pickup service, while the store can send someone for pickup and delivery in certain areas.
Standard turnaround is two business days, but next-day service is also available.
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