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Help us make it rightThey not only lost my wedding dress for 2 years, when they found it, someone had worn it and ripped the insides to shreds. My advice, don't take anything to Nichols Hills Cleaners that might be precious to you. Not only that I can't get ahold of the owner or manager about the issue. Bad business, bad customer service, and terrible to try to contact. Go somewhere else if you have the choice!
I have had nothing short of a TERRIBLE experience with this cleaners. They cannot take simple instructions after repeatedly asking nicely. The help are afraid of the management and after dealing with aforementioned, I understand. I specifically requested my pants to be creased a certain way (no creases in my flat front pants!!) and they could never get it right, at one point flat pressing all of my pants that should have been creased. I left several messages for the incompetant owner, who NEVER returned my call. When I did get to speak to King Guthrey, he was disinterested and rude. This...
They did a great job on getting out the stains and getting my garment to me on time but I had to pay a hefty price for it. I guess you have to pay for getting something in a timely manner.
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