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New York Dog Spa & Hotel

Address
32 W 25TH St New York NY 10010
Phone
(212) 243-1199
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Average Rating
4.5
Total Reviews
(34)
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  1. 1 Star
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  4. 4 Stars
  5. 5 Stars
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Contact Us

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Fax
(646) 486-1336

Business Hours

Status: Closed

Sunday
7:00am-10:00pm
Monday
7:00am-10:00pm
Tuesday
7:00am-10:00pm
Wednesday
7:00am-10:00pm
Thursday
7:00am-10:00pm
Friday
7:00am-10:00pm
Saturday
7:00am-10:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Check

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What the community has to say about New York Dog Spa & Hotel

Information about this business (5)

Specialties: Dog Spa is the NYC dogs' favorite place to stay, play, primp, learn & shop! With overnight boarding, daily day care, grooming, training & retail, our main focus is keeping your dog safe, healthy and happy. All dogs enjoy the touch of our trained, caring attendants while playing with their new furry friends (grouped by similar size and temperament). Each dog gets a private run for...

New York Dog Spa is NYC's Full Service Hotel for Dogs. We offer boarding, daycare, grooming and training in our Manhattan Location.

New York Dog Spa & Hotel is NYC's full service hotel for dogs. We offer boarding, daycare, grooming and training in our Manhattan location. Established in 1997, our 25th Street facility has been open since 2001.
Come for a tour and we will be glad to answer any questions you have.

Reviews of this business (45) view all

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Overall review sentiment

Score
71%

Top 3 sentiment words

place
Count
5
Score
100%
staff
Count
4
Score
100%
friend
Count
2
Score
100%

Overall review sentiment

Score
71%

Rating distribution

5 stars
22
4 stars
4
3 stars
4
2 stars
0
1 star
2
No rating
14
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YellowBot member reviews (1) view all

Reviewed Business
New York Dog Spa & Hotel
Reviewer Name
roli
Review Date
January 30, 2008
Average Rating
1

awfull place

I have a Golden Retriever named Mambo who I took to the New York Dog Spa and Hotel on 25th St for about 8 months since he was 5 months old thinking this was a safe place for him to play with another dogs but unfortunately I was DEAD WRONG. After two incidents with my dog at this place where Mr. Jessani, one of the staff members at the New York Dog Spa and Hotel told me that THERE WAS NOTHING THEY COULD DO ABOUT IT, I decided to take my dog out of that place and here a copy of the letter I wrote to them that will give you an idea of what is going on in that place:
Mr. Jessani: As you know, this is the second such incident in the past five months and this time the consequences are far more serious: The first time some dog attacked my dog Mambo and he was cut just less than half an inch off his eye, this time you are telling me he got tangled with some other dog and as a result Mambo is disfigured in that he has lost a front incisor tooth and he has been bitten three times.

The reason we brought Mambo to the Dog Spa was to avoid exactly these types of incidents. Regardless of what happened (and, truly, it does not matter whether there was some type of fight or bizarre "entanglement" between the two dogs), the people at the Dog Spa are supposed to be the "experts" in reading what the dogs in their groups are doing and to avoid these things before they can occur. I truly suspect no one was watching at the time because had someone been in the room with the dogs, this would have easily been avoided.
After two incidents in only five months, there is no more "peace of mind" in leaving Mambo there and we simply cannot trust the Dog Spa.
When I arrived I found Mambo with his neck chained against a wall with a rope approximately 18 inches long, where he could not lay down or get comfortable despite the pain he was in.
Needless to say, Mambo won't be returning to the Dog Spa. Given the rate of incidents, he would not survive another two years of whatever is happening there.

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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Boarding with two daily walks, day care, grooming, bathing, on-site veterinarian services and dog training classes. Also sells pet-care supplies.

Other reviews from the web (44) view all

Average Rating
100

I never really thought I'd be writing a review for a dog spa... but I was watching a family members cocker spaniel a few weeks ago when something came up for work and I would be away overnight....

Average Rating
100

Amazing staff, great environment! My pup was very taken care of, great hair cut, and he was very happy there !! It was easy to make an appointment and they were very nice

Average Rating
100

I brought my dog here for training and thought the trainer was really great and was able to work with a huge range of dog personalities! Shortly after, I left my dog for four hours in day care,...

I repeat my tips

A full-service hotel/spa for dogs with 2 locations: Chelsea & Upper East Side. Offerings include boarding, daycare, grooming, and training.

Business description (10) view all

Specialties:

Dog Spa is the NYC dogs' favorite place to stay, play, primp, learn & shop!

With overnight boarding, daily day care, grooming, training & retail, our main focus is keeping your dog safe, healthy and happy.

All dogs enjoy the touch of our trained, caring attendants while playing with their new furry friends (grouped by similar size and temperament). Each...

New York Dog Spa & Hotel can be found at W 25th St 32. The following is offered: Pet Supplies. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In New York there are 116 other Pet Supplies. An overview can be found here.

New York Dog Spa & Hotel was founded in 1997. The company is located in New York and incorporated in New York. New York Dog Spa & Hotel specializes in Grooming Services, Pet And Animal Specialties.

New York Dog Spa and Hotel is located at 32 W 25th St @Broadway, New York, NY. This location is in the Chelsea neighborhood. This business specializes in Dog Boarding.

New York Dog Spa and Hotel is located at 32 W 25th At Broadway, New York, NY. This location is in the Chelsea neighborhood. This business specializes in Dog Boarding.

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