Status: Open
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Help us make it rightFull Service inbound and outbound call center services. Inbound capabilities: order processing, tier 1 technical support, customer retention, order tracking, dispatching, answering service. Outbound capabilities: B2B appointment setting, telesales, surveys, awareness, event registration.
Tags
Chat Response
Answering Service
B2b Appointment Setting
Inbound and Outbound Call Center Services. Chat and E-Mail Response.
Virtual Hold
E-Mail Response
Web Chat
Contact Center
Call Center
Email Response
I typically do not respond to anonymous posts of this nature however I felt it necessary to follow-up with facts surrounding the perceived issue due to the overall concern of credit card security that has been front and center in the media. On February 20th I sent out an email to our staff as a follow-up to a previous email regarding the use of cell phones at agent stations. I have posted the...
I have worked at New Prospect for several years now and recently our President and CEO Ken Wills sent out an email to all of the employees telling them that there cell phone use was being resrticted. He went on to explain that someone was taking pictures of the computer monitors that had peoples personal informatiom on it and that they have had 3 reports of Credit Card fraud. The employee...
MN00000000HMarketing Consultants
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