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Help us make it rightChoosing floor covering should be an easy, enjoyable, and affordable experience for all of those who desire to bring comfort to their personal space. At National Floors Direct it is our goal to provide you with such an experience while exceeding all of your expectations.
You Speak, We Listen...We Respond.
-You've told us you love the ease of in home shopping! We bring color and quality to...
We had our kitchen floors redone and they look great! The contactor was firendly and professional and we are very happt with the work.
Hired them a month ago to put in carpeting in a bedroom, stairwell and hallway. They say “next day installation” which is a lie. They put in the carpet in the bedroom askew to the walls so the pattern doesn’t line up with the room. They were supposed to repair it today. Again, non-English speaking installers did not come with a new piece of carpet and did not come with the hall nor staircase carpet. I just want my money back and will hire another company. Beware of this smoke and mirrors company
When is the law going to finally catch up with National Floors Direct? They are a scam of a company with aggressive, pushy salespeople who know absolutely NOTHING about the products they are inflicting upon unsuspecting customers! . The salesman who came to our home - Austin - just a slick,smarmy, rather uneducated, former Used Car Salesman in NH, completely and utterly misled us as to the product that we paid so handsomely.These are just two of the pictures of our floor which was installed on February 20,2021. Our contract clearly states - NFD to install baseboards - No... that did not happen. We had to purchase these separately and pay someone else to come and install them. Within two days, it all began to buckle, separate and lift. Our contract clearly states - NFD to install baseboards - No... that did not happen. We had to purchase these separately and pay someone else to come and install them. NFD do NOT refund money - will NOT come and replace the floor and do NOT respond to emails. I wish to warn other trusting potential clients - DO NOT ENTERTAIN THE THOUGHT OF CONTRACTING NATIONAL FLOORS DIRECT! They are SCAMMERS and should be legally held accountantable for the faulty work they have inflicted upon naive customers. In looking at the many reviews where other unsuspecting customers have had terrible experiences and suffered huge financial deficits, I hope to be able to get enough people together to seek compensation via a Class Action against National Floors Direct. A ONE Star rating is only here as it is a requirement prior to submitting a review. NFD do not deserve even that!
After seeing my neighbors new floors, I decided to call them and was very happy with the installation.
These guys were great. Saw ad on tv. Called to schedule estimate. The representative came out the following day and did everything; measured, showed samples, priced job. They beat the other estimate I had for a name-brand Mohawk carpet and installed my whole house 3 days later. Installers worked so hard. I ordered them pizza!
Hello, I am a single mom of three girls living in a two bedroom home in Billerica. I wanted to put my house on the market and needed to replace the carpets. I called National Floors Direct in mid October, as I had seen the ads for them on tv. On Oct 14, the estimater was scheduled to visit, but called stating he was having car trouble, so we rescheduled for oct 16th. On the 16th, he came to my...
I hired national floors direct to come into my home and install new carpet in a professional matter, they left nails sticking out of the carpet threwout the house. My family and I both stepped on nails and hurt ourselves. I found my two year old son playing with sharp staples left behind. In some areas the carpet does not reach the wall and you can see plywood, they left a mess in my...
They visited my place on July 22 and gave me an estimate of $1786.00 for carpet installation, They forcefully ask me to bind a contract I told them I have other people's coming in to give me the estimate I can't sign a contract until I see every one's estimate.
Mark (Sales man) for very aggressive about his sale, he called his boss and they gave mew new price of $1286.00 and asked me I have to...
National Floors Direct, Inc. offers the sale and installation of carpeting, laminates, and hardwood flooring for the residential and commercial customer. The company provides a range of carpet colors, textures, and patterns including plush, saxony, velvet, and berbers. The company states that they offer next day delivery and installation. The company also offers hardwood and laminate floor...
NFD is family owned and operated. We are the largest floor covering specialty retailer of our kind in America. Serving customers with top quality brand name products in MA, NH, RI, and CT! Call 1-888-400-FLOOR (3566) Today!
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