Status: Closed
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Help us make it rightGifts for Every Occasion, Embroidery, Screen Printing
service was great ! turnaround was better !!
After working more than 6 months having a quilt made for our first grandchild, we used Monograms Today to personalize it. Not only was the work shoddy and sloppy, dealing with the personnel was difficult. The phrase, "The customer is always right" is not part of their vocabulary.
They forgot part of the wording; the back of the quilt was a complete mess, and my husband and I had to quickly cut off the leftover paper and the numerous hanging threads before delivering it to our grandchild that afternoon. Nobody took the time to check the work; in fact, the manager said that she had not checked the work at all.
Lastly, my husband noticed that the wording on one corner was not balanced / centered... and we paid a high price for all this sloppy work. Everytime I see it, I get mad all over again, but we will eventualy take the quilt to a reputable monogramer to be repaired.
This quilt was a labor of love and a future family heirloom. M.T. simply apologized but then argued with me about the sloppiness of their work, saying, "well, everybody makes mistakes".
I would NEVER use this place again - BEWARE!! Drive to Houston if you must... you won't regret it.
I still think this business deserves zero stars. I decided to give this place a 2nd shot. I called ahead to see if they could accomodate my unique request and was put on hold which is fine but...
My signature baby gift is a monogramed blanket. I am always pleased with the level of service. Additionally, they offer suggestions on which thread and script best compliments my blanket color....
I love to shop at this store. They always have what I am looking for and also new items that I just adore and end up purchasing. The pricing is very reasonable. I have a great relationship with the staff. They remember me by name and always make me feel welcomed. Quick to assist with finding whatever I am needing. I recommend this store to anyone.
Pros
+ Unique Gifts & helpful staff
I Love to shop at this store. They have a very quick turn around time. The best prices ever for embroidery & engraving. Such unique items for all occasions. I recommend this store to everyone. The staff is so helpful and kind. The store is very clean & always smells so nice & fresh. They even have a nice toy for the kids to play with while I shop. It's really great.
I love this store. They have such cute & unique items. I have been a customer for the past couple years and have enjoyed shopping here. I re...
Monograms Today was founded in 2004, and is located at 10222 Broadway St in Pearland. Additional information is available at or by contacting Nilo Jiwani at (713) 436-5480.
Monograms Today can be found at Broadway St 10222. The following is offered: Embroidery. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In Pearland there are 2 other Embroidery. An overview can be found here.
monogrammed gifts, greek gifts, sorority gifts, fraternity gifts, monograms
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