Monitronics

I mailed a check for a months service on 4/19/16 for my monthly service fee of $50.98. I received the following months billing stating that I was a month in arrears. I called and spoke with a customer rep. I told her that I had in fact mailed in my payment and gave her the check # and the amount. She could not locate the check or any record that I had paid my monthly service fee. I was told she...

Posted by David J. on May 17, 2016. Brought to you by bbb.

I have utilized the services of this company in excess of 20 years. They are always responsive to any concerns I have and promptly make all the necessary adjustments or repairs. This company takes security seriously and has timely reacted to all alarm situations, calling me first and then dispatching law enforcement immediately to my home. I have had the need to work out of state during the...

Posted by William L. on April 28, 2016. Brought to you by bbb.

I phoned Monitronics a week ago, regarding low battery message on my system. When I talked to the customer service person, they did answer my questions. After the completion of the call the customer representative called me back to tell me we needed a cell system installed on January 26th between 12:00 & 4:00.
I left work prior to 12:00 waiting for them. At 4:50 I phoned Monitronics to inform...

Posted by Judy H. on January 27, 2016. Brought to you by bbb.

Thank you for your feedback. We would like to speak with you to discuss your experience and assist you with this issue. Please contact our Executive Response Team at 888-758-5900 from 8:00am-6:00pm Central StandardTime. Thank you, Monitronics Cares

Posted by Monitronics Cares on March 03, 2014. Brought to you by ripoffreport.

On september 21 2012 this sale man came by house his name is jeffrey elsner he offer the service which i told him ; that i was not interted . Then he ask for a glass of water so he came inside the house and he started offering the service and he was real persistent he start asking for information about family and told me that if i didnt like the service i counld cancel at any time. the next day...

Posted by victor on February 25, 2014. Brought to you by ripoffreport.