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Help us make it rightVisit Midas in Laurel located at 324-330 Washington Boulevard for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, new tires, or repair services on your brakes, muffler and exhaust, suspension, air conditioner, or any other mechanical or electrical component of your car.
Metro Muffler of Laurel Inc is located at the address 324 Washington Blvd S in Laurel, Maryland 20707. They can be contacted via phone at (301) 498-2400 for pricing, hours and directions. Metro Muffler of Laurel Inc specializes in Diesel, Luxury, Classic.
Metro Muffler of Laurel Inc has an annual sales volume of 501K - 999,999. . For more information contact June Sipocz, Owner
Metro Muffler...
Midas Auto Service Experts located at 324 Washington Boulevard South in Laurel, MD services vehicles for Oil Change and Lube, Alignment Repair and Electrical Repair. Call (301) 498-2400 to book an appointment or to hear more about the services of Midas Auto Service Experts.
AVOID THIS PLACE!! They are dishonest, do NOT do good work, and take advantage of people. I went to this Midas because of the cheap oil change ($25). However, I quickly found out that it’s not a reputable place to go, even for a standard oil change. I drove no more than 1 mile after the oil change, parked my car, and discovered a significant pool of oil leaking from my car. I took my car back to the same Midas location the next day to ask them to stop the leak. To give you an indication of the amount of oil that leaked, the oil level had dropped 1/3 below the minimum level on the dipstick over the course of 12 hours; therefore, in one sense, I was really lucky to have caught the oil leak before my engine was damaged. However, it turned out that there was a crack around the drain plug on the oil pan. The folks at Midas made up a convoluted story about how I ran over something to cause the crack around the drain plug and adamantly claimed that it was not their fault. In actuality, as a Honda dealership and another independent mechanic indicated, the drain plug was over-tightened (i.e., not by me), causing the oil pan to crack. Even though it was clear that Midas caused the cracked oil pan, they did not rectify the problem that they created. So, in exchange for the $25 oil change, I now have to pay $500 to repair the damage that Midas caused (the $500 that a reputable mechanic was charging was at least better than the $900 Midas quoted), and I have spent numerous hours of effort diagnosing the problem, getting second opinions, talking to Midas, and getting my car repaired. On a slightly unrelated noted, the mechanics there aren’t the most knowledgeable about cars because the mechanic who changed the oil for my car questioned who made Acura’s and what Nissan makes. Prior to going to Midas, I should have checked out the (dissatisfied) reviews elsewhere (e.g., insiderpages, yellowbot, local.yahoo). Save your money and time and GO ELSEWHERE!
I do not recommend this company. Their customer service was very poor, and they did a bad job on my car. It seems they want to redesign your ENTIRE brake system no matter what you come in for, because, in their own words, it "does not meet design specifications." (By the way, what exactly does that mean?? Did the manufacturer not build it right; somehow midas can?)
To summarize, Midas:
1. Failed to accurately diagnose the problem
- Didn't listen to my concerns, or my initial complaint
- Passively refused to answer my questions
2. Completed unauthorized work on my vehicle
- After asking late on a Saturday that estimate (nearly 2k of "recommended" fixes) be faxed for my review, and that they wait until Monday, they STILL (without my permission) worked on my car (which I found after returning Monday morning)
3. Charged 400% of retail for parts
- After my discovery Monday, and some arguing, they charged me "only" for parts, and generously gave me a "20% discount." Even with the "discount" was 400% retail.
And to top it all, after paying "only" parts for an unauthorized job, my car STILL had the same problem.
On top of that, with my "new" brakes, my car squeals every time I brake. I took off the tires and looked at them - they look, ironically, old and worn. I don't know what Midas did to my car, but it's messed up now.
Conclusion: Its up to us as customers to hold businesses to quality, honest service. With that in mind, I advise avoiding this business.
(Edited January 24, 2009)
On 6/4/2013 my Fiance (James) and I dropped off his 1996 Saab 900s at Midas to have his front brakes and rotors replaced. We were informed that there would be $35 fee to check the brakes, but it would be … On 6/4/2013 my Fiance (James) and I dropped off his 1996 Saab 900s at Midas to have his front brakes and rotors replaced. We were informed that there would be $35 fee to check the brakes, but...
AVOID THIS PLACE!! They are dishonest, do NOT do good work, and take advantage of people. I went to this Midas because of the cheap oil change ($25). However, I quickly found out that it’s not a reputable place to go, even for a standard oil change. I drove no more than 1 mile after the oil change, parked my car, and discovered a significant pool of oil leaking from my car. I took my car...
On behalf of Laurel Midas, we would like to express our sincere apology to our valued customers who may have previously had an unsatisfactory experience at Laurel Midas. We have rebuilt our team and we … On behalf of Laurel Midas, we would like to express our sincere apology to our valued customers who may have previously had an unsatisfactory experience at Laurel Midas. We have rebuilt our...
very bad customer service and bad attitude.
never go for the oil change with tire rotation ($25.99) , they do just oil change and tell you that you don't need the tire rotation even you have asked for it.
We just had both the front end and the muffler done at the Laurel shop. While it took a while to find all of the parts for a 22yr old MR-2, the work was done well at a fair price. I would use this…
Visit Midas in Laurel located at 324-330 Washington Boulevard for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, new tires, or repair services on your brakes, muffler and exhaust, suspension, air conditioner, or any other mechanical or electrical component of your car.
Midas has over 50 years of customer auto service experience and this location has been in business since 1969. Midas service technicians have the technical expertise to service any vehicle. Midas offers service packages that reduce costly repairs and keep your vehicle in proper operating condition. Midas is located near main Street. The staff is courteous and friendly.
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