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Metroplex Leak & Line Locators

Address
2405 Interstate 30 # A Mesquite TX 75150
Phone
(214) 388-4525
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Average Rating
2
Total Reviews
(7)
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What the community has to say about Metroplex Leak & Line Locators

Information about this business (4)

Metroplex Leak Locate can help with your plumbing and plumbing leak problems.INSURANCE ACCEPTED

We've been in business since 1989, We Specialize in Water Leak Detection, Water & Sewer Lines Tested & Leaks Located, Water & Sewer Leaks Repaired, Water Heaters Installed, Water Heaters Repaired, Leaky Faucets, Insurance Claims, Gas leaks located and repaired, Garbage Disposals, Clear Clogged Drains, Camera Sewer Lines, Remodels, We offer emergency service 24/7, Member of the BBB & Mesquite...

We've been in business for over 30 years. Metroplex Leak & Line Locaters is located in Mesquite, TX. Metroplex Leak & Line Locators has a staff of trained and certified professionals that can test the water and sewer lines beneath your house for leaks. Once located we can make the repairs for you. While we are at your home, we can take care of any other plumbing needs you have, fix leaky...

Reviews of this business (7) view all

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YellowBot member reviews (2) view all

Reviewed Business
Metroplex Leak & Line Locators
Reviewer Name
miz foster
Review Date
March 26, 2008
Average Rating
1

Horrible customer service and work ethic

We had a leak in our home under the slab and needed someone to find it. Did a general internet search and chose Metroplex. Took serviceman a LONG 4 hrs to find out where the leak 'MAY BE'. The total bill was over $600 just for him to tell us that he wasn't sure. He also replaced a valve on our water heater which we were told would take approx 15 minutes. This turned into an hour. Spoke to his supervisor who was not at all concerned w/the misleading info we were given. WILL NEVER USE THIS COMPANY AGAIN. I sent an email explaining how dissatisfied we were w/their service and did not receive a response. Of couse, why would they respond when their worker had already jilted us out of $623. It took him 4 hrs to do what could've been done in less time. We have since found a plumber w/true ethics who fixed our under-the-slab leak for a very reasonable price. Let's not forget that Metroplex would have charged approx $1350 to fix it after getting our $623 to find it. Anndddd we had to pay for him to sit in his van for over 15 minutes just to write the invoice. HORRIBLE SERVICE.

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Reviewed Business
Metroplex Leak & Line Locators
Reviewer Name
Robert Smith
Review Date
February 26, 2008
Average Rating
1

Terrible service

Nickel and dimed for service. Pre set agreement was not met and they charged me for writing an invoice and collecting their gear. I authorized 1.75 hours of work and work was completed within that time frame, yet bill was higher. Management was not friendly and would not budge. He didn't care about loosing a customer over principle

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Other reviews from the web (5)

Average Rating
20

A horribly run company. It is too bad because the field worker I dealt with was a good guy. The office staff is rude and their policies are deplorable....

# User Rating

Average Rating
100

5 out of 5 stars by Jane 03/31/2010 Metroplex leak came to my home and located and repaired a water line leak under my home and they treated my home like it was their own, they wore little booties on their feet to make sure they kept my home clean, they put down tarps in the areas that they worked and even mopped my floor when they were finished. The men were so friendly and professional that I...

Horrible Service

Average Rating
20

We had a leak in our home under the slab and needed someone to find it. Did a general internet search and chose Metroplex. Took serviceman a LONG 4 hrs to find out where the leak 'MAY BE'. The total bill was over $600 just for him to tell us that he wasn't sure. He also replaced a valve on our water heater which we were told would take approx 15 minutes. This turned into an hour. Spoke to...

Average Rating
40

Started out really friendly... even though they were an hour late w/o calling. I told them that if the price nears a certain point to call and we would go from there. I faxed a credit card authorization over for the pre agreed upon amount. They found the leak within our time frame and price. They called me to let me know they found the leak and asked If i wanted them to test the rest of the...

Average Rating
40

Poor Customer Service, did not show 3+ hr: Due to poor customer service, my experience with Metroplex Leak & Line Locators was horrible. Arrangements for follow-up service did not come through. During a 3 1/2 hour wait and repeated calls in which I was told someone would be out, it became necessary to stop payment on the check -- by then, it was 7:30 p.m. and the technician on-call said I...

Business description (4)

Sewer Line Camera Inspection, Water Leak Locate, Plumbing Leaks Beneath Slab Foundation, Trace Water, Electrical, Gas & Sewer Lines, Water and Sewer Lines Tested for Foundation Problems, Sewer Leaks Located and Repaired, We've Been In Business Since 1989 serving Dallas Fort Worth Metroplex

Metroplex Leak & Line Locators was founded in 2010, and is located at 8350 Moberly Ln in Dallas. It employs 2 employees and is generating approximately $110,000.00 in annual revenue.

Metroplex Leak & Line Locators is located at 2405 Interstate 30 # A, Mesquite, TX. This business specializes in Plumbing, Heating, & Air and Business Services.

Metroplex Leak Locate can help with your plumbing and plumbing leak problems

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