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McDonald Plumbing

Address
7791 Eastern Ave SE Grand Rapids MI 49508
Phone
(616) 698-6771
Average Rating
3
Total Reviews
(6)
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Toll Free
(877) 623-6771
Fax
(616) 698-0234

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

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Need a dependable Grand Rapids Plumbing Company that can handle any of your residential or commercial plumbing, sewer or drain problems? McDonald Plumbing and its prompt, courteous and fast plumbing service for over 50 years is your answer! Grand Rapids MI Plumbers at McDonald Plumbing have many long-term employees and are fully bonded and insured. We serve greater Grand Rapids and the West Michigan area with pride and top of the line commercial & residential plumbing, sewer and drain cleaning service! We Take Care of You and Your Home! Our Grand Rapids Plumbing Company has your best interests at heart. From rolling out industrial strength rugs over your carpet and down your stairs, to laying out plywood to protect your grass, McDonald Plumbing strives to protect your home as if it were our own. In West Michigan we provide all residential and commercial plumbing services including; drain cleaning, trenchless no-dig technology, video camera inspections, sewer repair and installation, 24 hour emergency service, water heater installation & repair and much more. See all of our plumbing services here. Prior to any work being done at your home or business, we will offer you a written quote for the work we intend to do. You should expect prompt, courteous service from our professional office staff to our trained, experienced technicians. We are available to help you 24 hours a day, 7 days a week, including holidays.

What the community has to say about McDonald Plumbing

Information about this business (11)

Mc Donald Plumbing Inc. is a licensed plumbing contractor based out of Grand Rapids, Michigan. It specializes in bathrooms, lavatories, and leaks, and offers services that cover alterations, clogged drains, design and engineering, digging, ditching, drain cleaning/repair, drain opening, fixing, home improvement, improvements, inspections, installations, plumbing, remodeling, repairs, and sewer...

179860attr:water heaters209980attr:drain cleaning250380attr:repairsinstallation

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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
McDonald Plumbing
Reviewer Name
Garrick Greathouse
Review Date
January 13, 2021
Average Rating
1

Bad Work Caused Water Damage. No Refund Offered

TLDR: Their work failed, causing water damage to my home. Repair crew they sent blamed me for the damage without inspecting it.

In September of 2020 we had McDonald Plumbing repair two pipes under the kitchen sink and install a new faucet. On Monday, January 12th 2021 I discovered water was leaking from under the kitchen sink and into my basement home office. When I checked under the kitchen sink, water was spewing from the hoses McDonald Pluming had used to connect the faucet to the water lines. Both hot and cold, every connector from the shutoff valve to the faucet was leaking. I also realized they used a total of four hoses to connect the faucet to the water; two on the hot, two on the cold.

After shutting off the water and cleaning up, I inspected the basement area below the kitchen sink. The entire area was waterlogged, warped and spotted with mold including the sub-floor, cross beam and trim around a basement window. It was obvious that this job had been slowly leaking for a very long time.

We called McDonald Plumbing and explained the situation. We were told the earliest they could send anybody was Friday. Not wanting to wait that long I began the process of replacing all four of their hoses myself. Half way through this project I was contacted and told somebody would be at my house on Tuesday. At this point I had lost faith in McDonald Plumbing's work and I just wanted somebody to assess the damage their work caused and present me a solution to make things right.

Tuesday morning two men from McDonald Plumbing come to my house. I show them photos and video of their original install spewing water. I show them how the two tubes I replaced are no longer leaking, but the two remaining from the original install are still leaking. I explain that I no longer have confidence in their work and all I want to know is “How is the company going to make this right.”

The man from McDonald Plumbing claims all they can do is replace the tubes (something I was already doing myself). Without inspecting the damage himself, he proceeds to blame me for the leak and the damage it caused. Holding in my fury, I politely ask him to leave my house. I then call McDonald Plumbing again explaining that I have lost faith in their work and service and that I don't want any representative from they're company in my house again. All I want is a refund for the original work they did and I'll handle any repairs and insurance claims myself. Again, I can no longer trust their work.

The service rep I spoke with tells me the only course of action I have is to let an employee from McDonalds pluming back into my house to inspect the damage. Again I explain this isn't happening, as I can't trust any decision making or work they perform. That's where we left it.

All I asked for was a $200 refund for the bad work they did. At this point the amount of time they've spent and bad will they generated fighting me has probably cost them more than the measly $200 I'm asking for.

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Other reviews from the web (8) view all

Average Rating
100

Had a backed up kitchen sink. McDonald plumbing came 4 hours after i called. Great customer service. Fair price. Made me feel very comfortable with strangers in my house. Gone in 20 minutes. Now...

Average Rating
100

Only good things to say about this company! We had pipes full of roots and needed to replace. They came out the same day (within a few hours of calling them) and gave me a quote. They started work...

Average Rating
20

Hired them to install a washer hookup in my condo. First problem: the guy who installed it mixed up the hot and cold pipes. Second problem: I got home from work that night and they had broken a...

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Have had McDonald Plumbing here twice this past 2 weeks. Both times received EXCELLENT service. Arrived promptly at time stated gave accurate estimates and performed service above and beyond with helpful...

Business description (9) view all

Mc Donald Plumbing Inc. is a licensed plumbing contractor based out of Grand Rapids, Michigan. It specializes in bathrooms, lavatories, and leaks, and offers services that cover alterations, clogged drains, design and engineering, digging, ditching, drain cleaning/repair, drain opening, fixing, home improvement, improvements, inspections, installations, plumbing, remodeling, repairs, and sewer...

Additional phone - (616) 828-0017. Additional contact names - Eddie F McDonald, Scott McDonald.

McDonald Plumbing can be found at Eastern Ave Se 7791. The following is offered: Plumbing. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Grand Rapids there are 38 other Plumbing. An overview can be found here.

Our Grand Rapids Plumbing Company has your best interests at heart. From rolling out industrial strength rugs over your carpet and down your stairs, to laying out plywood to protect your grass, McDonald Plumbing strives to protect your home as if it were our own. Prior to any work being done at your home or business, we will offer you a written quote for the work we intend to do. You should...

McDonald Plumbing Co. provides Plumbing services in Grand Rapids. Call them at 616-698-6771 for more details.

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