Mark's Service Pro

Editorial review from Citysearch

Worst ever service, they said they would be here at 4 pm. Never ask our address, when my husband called he said "" I must of had the wrong address . Oh your in Wausau?"" He then told us he would be over between 2 and 4 pm the next day, but never showed up or even called to say he wasn't coming . This happens 3 times. When I called the Microwave Co. To send someone else ( another story all together) a month later said Marks had submitted a work order saying he had fixed our microwave.He NEVER DID!!!

Posted by by cathyb1331553850 at Citysearch on February 03, 2014. Brought to you by Citysearch.

BEWARE

Average Rating

20

We were referred to Mark by our warranty company. He looked at our washer and decided it needed a new part. When it came time to install the part, we called and left a message three times and he never returned our call. We called the…

Posted by Christine H on July 09, 2013. Brought to you by Citysearch.

DO NOT USE THEM

Average Rating

20

I can not believe how horrid this company is. They called at 11:30 to tell me 'it won't work today' as scheduled. can come to fix my warrentied machine NEXT Tuesday - a week after this appt and 2 weeks after the last one they didn't show…

Posted by Becc A on June 21, 2011. Brought to you by Citysearch.

WATCH OUT!!!

Average Rating

20

Worst company ever! I had Charlie's Hardware come out to look at my fridge because it wasn't cooling and they diagnosed it being the filter and possibly the compressor. I couldn't have Charlies fix it because come to find out it was under warranty still and Charlies was not supported by frigidaire; i don't know why because they had amazing customer service. Anyways, I called Mark because they were the closest to our house and supported under the warranty. I was told i had an appointment on Monday w ell Monday comes and no show i had to call and they said oops we didn't have you down. ...

Posted by by lmd21 at Citysearch on June 21, 2010. Brought to you by Citysearch.

Aweful Customer Service - Lack of Customer Service - Charges warranty company for no work!

Average Rating

20

Our extended warranty company for our dishwasher sent Marks Service Pro to our house.

Prior to even coming them concluded it needed a part and the wait started. They came to put in the replacement part to realize that was not the problem, but put it in anyway and charged our warranty company. They came out again with some parts, and apparantly did not install the parts that were needed as another company had to replace the parts they supposedly installed.

They came out a third time (after having to pretty much beg on the phone for service). And ordered a bunch of parts. Well...

Posted by by MMsdfadsfadsilligan at Citysearch on April 29, 2008. Brought to you by Citysearch.

For 8 years, Mark's Service Pro has given customers in the central Wisconsin area the best television and appliance repairs and maintenance at the lowest price. Whether it's your microwave at home or the gas stove in your restaurant's kitchen, we'll fix it on the spot or bring it back to the repair shop for service.

Posted on January 15, 2015. Brought to you by showmelocal.

Fedders

Posted on January 15, 2015. Brought to you by merchantcircle.

Additional phone - (877) 696-6892.

Posted on January 15, 2015. Brought to you by angieslist.