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Help us make it rightLorden's 70-year track record for reliable oil delivery dates back to the 1930's, when Charles "Pop" Lorden, Sr. delivered wood and ice harvested from local forests and ponds by horse and buggy. In the 1940's, Lorden progressed to include oil-kerosene at the time. By then, matriarch Josephine Lorden had saved enough money to purchase the company's first oil delivery tank truck. As the company...
Stay away from Lorden Oil! We have been customers of theirs for over a decade, and they have been hit or miss most of the time, but now they have sunk to the lowest of lows. We have always been automatic delivery customers, which means that they are supposed to deliver oil on their pre-determined schedule. However, twice in the last 2 months now we have had to call them to get oil delivered. We always pay our bill immediately, the day of the delivery. This time, we ran out of oil on a Saturday, and had to call them to deliver. They charged us $140.00 to deliver oil on Saturday, because they failed to meet the auto-delivery commitment. Needless to say, I am going to pursue a refund of the $140.00 fee, and I'm going to file a complaint with the BBB. This is a treacherous practice, and they must not need any customers, because I will be leaving them too.
If I could give them a negative star count, I would, as they have become corrupt and underhanded. As an auto-delivery customer, I shouldn't have to call them to deliver oil on time, let alone pay a fee for a weekend delivery.
As I stated at the beginning, STAY AWAY FROM LORDEN OIL.
Same problem as Roger S.....and then some. We have been loyal customers. I was away on business and over the weekend the oil ran out (I have become an expert in re-starting oil burners because...
14 years as a customer and I had to walk away.* Limitations of delivery days otherwise a fee will be imposed.* Terms of payment have been tightened as well.Customer service provided...
stay far away from Lorden oil. Stay far away.
They refulsed to fill out tank today because we had $200 remaining from a partial bill -- under 30 days! We have been loyal customers for more than 16 years. And, they said "no, run out of oil -- or we can fill you up if you pay 200 dollars now." C'ya later, Lorden Oil, way to leave us in a lurch. There are so many oil companies willing to go the...
Lorden Oil Co Inc, Townsend can be found at Pleasant St 26. The following is offered: Air Conditioning. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Townsend there are 4 other Air Conditioning. An overview can be found here.
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