Lenscrafters

Average Rating

100

My wife and I had exams an purchased glasses here. The doctor was very friendly and thorough, addressing any questions we had. The rest of the staff was also very helpful in choosing glasses and giving us the best recommendation on lenses. We both really like our new glasses and we will be back again.

Posted by Ron M. on July 27, 2014. Brought to you by yellowpages.

Horrible Customer Service

Average Rating

20

The doctor here is great! He was very nice and took a lot of time to answer my questions. However, their customer service is horrible. I had a contact eye exam which includes a free trial pair of contacts (which they were out of). I has been over a month and I still don't have my trial pair of contacts. I have called every week to see if they are in yet. I get the same story, ""Oh not yet try again next week."" Today I called their corporate office to file a complaint. Hopefully now I will get some results.
So even though their doctor was wonderful I will never go back there and I would...

Posted by by ashleyfill at Citysearch on February 10, 2011. Brought to you by Citysearch.

650.00 glasses broke 5 months later no warranty

Average Rating

20

Going to lenscrafters has been one of the worst experiences of my life. I pride myself on my consumer choices and i truly believed you get what you pay for, until now. I spent 650.00 on a pair of glasses and the frames broke in 6 months. They were not stepped on or traumatized in anyway, they just fell apart one day. The store manager said the best he could do was sell me another pair of frames for half price. This is not acceptable, I know they are charging huge premiums and make a killing off of every pair of glasses they sell. A premium product should be covered by at least a 1 year...

Posted by by macrazy1 at Citysearch on October 07, 2010. Brought to you by Citysearch.

At LensCrafters located at 1200 Towne Centre Blvd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Provo LensCrafters continues its dedication to quality vision health with services and technology...

Posted on November 20, 2017. Brought to you by yellowise.

With a mission of helping people look and see their best, your Provo LensCrafters has a passion for eyes. LensCrafters located at 1200 Towne Centre Blvd offers the best selection of the latest trends in eyewear from leading designer brands —and an on-site lens finishing laboratory for the fastest service & most personalized prescription. Associates at LensCrafters are trained to provide you...

Posted on February 24, 2016. Brought to you by ezlocal.

Additional information is available at www.zalecorp.com or by contacting Jennifer Mangef at (801) 852-9800.

Posted on October 22, 2015. Brought to you by dandb.

Feel Good Ink is located at 1200 Towne Centre Blvd in Provo and has been in the business of House Designer since 2007.

Posted on August 10, 2015. Brought to you by dandb.

With a mission of helping people look and see their best, your ProvoLensCrafters has a passion for eyes. LensCrafters offers the best selection of the latest trends in eyewear from leading designer brands as well as eye exams from Independent Doctors of Optometry at or next to LensCrafters in most states—and an on-site lens finishing laboratory for the fastest service & most personalized...

Posted on January 20, 2015. Brought to you by yasabe.