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Worst trash service I have ever been with. I cannot get them to call me after leaving multiple messages. I told them we would be moving soon and we would have a few large loads in the next few weeks. We set trash out and they emptied the trash can on to my lawn and took it. They left trash everywhere in my yard. I had set up direct payment service every month, needless to say I have canceled...
I have has J & J for 10 years. Had to beg for a coupon book all of this 10 years or keep track of when they needed paid myself as they have no bookkeeping system.
Occasionally over those 10 years they didn't show up, but in last two months they have missed me 3 times. Last week I called and got voice message saying we are running behind, leave your trash out. 30 hours later, they still...
I try to do local bsiness whenever possible but these guys were just too erratic. Pick up was almost like roulette and unreturned calls when trying to address service problems made continuing patronage impossible. Do yourself a favor and go with a more stable, well organized company.
I have had them for 2.5 years and I paid 1 year in advance. I have been trying for the last year to contact the office and even stopped the driver 4 months ago and told him I need a payment book or something. He wrote my info down and said ok. I have not heard from them with any phone call, etc. It has now been 2 weeks since my trash has been picked up and they have not contacted me in any way...
I'm still on the fence. I recently started service based on numerous outstanding reviews from a friend and several of his friends on Facebook, and the fact that they will pick up recycling, too.
When I called to set up service, I had to leave a message, but I did get a call back the same day. The container was delivered promptly, but they required a $28.00 deposit that the representative...
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