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Irvine BMW

Address
9881 Research Drive Irvine CA 92618
Phone
(949) 380-1200
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Average Rating
2.5
Total Reviews
(21)
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What the community has to say about Irvine BMW

Information about this business (5)

Looking for a BMW dealership near you? Experience a precisely crafted blend of sport and luxury. At Irvine BMW in Irvine, we pride ourselves on customer service and strive to make the car buying experience as easy as possible. Whether you're a lifelong BMW owner or it's your first time behind the wheel of one, our team will help you find the perfect BMW for you. Visit your nearest BMW Center at...

Irvine BMW is an automobile dealership specializing in sales and service of new and pre-owned cars, vans and sport utility vehicles. Its new inventory of BMW models includes M3, 7 Series, x3, M6 and Z4. It also has a pre-owned inventory of Isuzu, Jaguar, Subaru, Acura, Lincoln, Toyota, Volvo, Buick, Chevrolet, Scion, Kia, Honda and Infiniti. Irvine BMW has a service department with trained...

IIrvine BMW is your Local Souththern California BMW Dealer. We carry the full line of new BMW's as well as a large inventory of Certified Pre-Owned Bmw's and Quality used cars. We are a proud member of the Shelly Automotive Group and our continued success stems from a commitment satisfaction and to give you the best owneship experience possible.

Reviews of this business (23) view all

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Overall review sentiment

Score
75%

Top 3 sentiment words

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Overall review sentiment

Score
75%

Rating distribution

5 stars
8
4 stars
0
3 stars
1
2 stars
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1 star
12
No rating
2
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Other reviews from the web (23) view all

Editorial review from Citysearch

I towed my car in yesterday 12/20/2013 for service . My car has the extended warranty and the service consultant Justin Slogar kept arguing with me that I have no extended warranty but finding out after 45 minutes that he entered the wrong Vin number ""go figure"". I got the service papers and the rental request to which is covered under my extended warranty. I went to get my rental and I gave them my insurance ,driver license and credit card. The person at the rental desk tells me that I'm restricted from the rental and this needs a manager approval and he told me the manager is out now...

Average Rating
20

This Service Department is a Ripe-off!
I am not sure if they thought because I came as a single female or I was from the south that I was not an educated buyer! They quoted me $550 for a brake recharge and oil change. When I started to question the service rep he started to back track and then gave me a "discount" of $100 off. I have never had to haggle with a service department. I called...

Editorial review from Citysearch

Just to clarify my only experience with BMW of Irvine was through their service department and my review is primarily focused on their service department alone.

I contacted BMW of Irvine for the first time to have my front brakes serviced. It was a horrible mistake. Although they seem to look a professional, serious and reliable business to deal with when you drive through the dealership, as it turned out, it was very deceiving at the end. Their service department is very disorganized, poorly trained, disoriented, and without any level of discipline or professionalism. I am surprised...

Doesn't get any WORSE than Irvine BMW

Average Rating
20

If you like being treated badly this is the dealership for you. From the sales staff to service department this by far, hands down the worst car dealership in SoCal.

terrible service dept!! worst experience ever!!

Average Rating
20

brought my car in for CPO engine service. Took them over 3 weeks to finish it. the whole time the car was there they didnt bother to give an estimate for the extra parts I requested. Finally I was giving a total before pick up which I was shocked to hear the price. Any smart consumer could have found them online for way cheaper. $300 for something that could be purchased for $100.

After talking to the service manager, who is an absolute moron, we go into an argument. Words were exchanged and out of nowhere, one of his young thug employees came out of nowhere and assaulted me!!

...

Business description (2)

This company offers new vehicles for retail.

Irvine BMW is an automobile dealership specializing in sales and service of new and pre-owned cars, vans and sport utility vehicles. Its new inventory of BMW models includes M3, 7 Series, x3, M6 and Z4. It also has a pre-owned inventory of Isuzu, Jaguar, Subaru, Acura, Lincoln, Toyota, Volvo, Buick, Chevrolet, Scion, Kia, Honda and Infiniti. Irvine BMW has a service department with trained...

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