Status: Closed
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Help us make it rightI as a business owner understand the frustration of this customer, they are absolutely right they should have put the factory brake pads and shims on and there would have been no problems very sorry for the inconvenience. I am the new owner in which I took over in 2012 we are doing a much better and honest job now hope who ever wrote this would come back and give us another try I guarantee you...
I have been to other shops where they tried to get me to agree to having extra work done on my car. At Inland Auto there is no pressure, so we always time our visits to Murrieta so that we can stop by Inland Auto for our scheduled maintenance. Mike is so honest. If there is something that can wait until a later date, Mike lets us know. He explains the maintenance items in terms that are easy to...
I had quite a bit of work (tune up, trans serv., timing belt ,back brakes), done on my 2005 Honda back in 10/2012. The vehicle runs great just like the day I drove it off the lot - present mileage 121,200.
I've known the inland shop for a long time now and though there's been some changes, the friendly service, honesty, and professionalism from the guys there has always been important to me. I wouldn't go anywhere else and they've helped me out a lot. Both my Toyotas run great, my family and friends go there too and we've never had a problem that they didn't care of. Clean shop, good prices and...
I used to be very happy with the service here but the quality of work and customer service have seriously declined during the past year. I had my car's brakes replaced last year and have had problems with them progressively squeaking since then. I have asked them to repair the brakes (2x) and was told that they were not responsible for the manufacturer's policy that they do not guarantee...
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