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Help us make it rightFounded in 2003, HyperQuality is a Washington-based independent quality assurance firm. It provides software, evaluation and consulting services. The company evaluates and audits telephone, e-mail and chat communications, as well as reports scores and detailed feedback to managers, supervisors and individual agents. In addition, HyperQuality conducts customer satisfaction surveys and comment...
HyperQuality, is quality assurance firm that delivers return on investment through: improved customer contacts which help acquire and retain customers. They improve customer experience through their innovative and proven methodology for evaluations and surveys.
Founded in 2003, HyperQuality is a Washington-based independent quality assurance firm. It provides software, evaluation and consulting services. The company evaluates and audits telephone, e-mail and chat communications, as well as reports scores and detailed feedback to managers, supervisors and individual agents. In addition, HyperQuality conducts customer satisfaction surveys and comment...
HyperQuality, is quality assurance firm that delivers return on investment through: improved customer contacts which help acquire and retain customers. They improve customer experience through their innovative and proven methodology for evaluations and surveys. HyperQuality generates ROI through feedback, measurement and analysis and to improve contact center op¬erations and bottom line.
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