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Help us make it rightHontech has provided automobile repair service since 1992. Hontech has been in the same location since 2009 By master auto tech Joe Carney and wife Lorraine, who markets our services and follows up on quality control. We have been in Chandler, AZ, on Arizona Ave for over 16 years.
If I could I would put negative stars..
Last week I found a Honda Accord and called the number which was to Hontech.
Just so you know I was never able to speak over the phone with the owner/person selling the car; both the receptionist and owner's wife, Lorraine told me he was not available, nor would he call me back; however he/Joe stands by his cars. On Oct. 17th I went to the shop and met with Joe, who said verbatim the car is solid, needs nothing and I stand by the car. When I told him I was a single parent on a tight budget, he even said that if I purchased the car he would return my calls regardless of what receptionist and wife had said to me.
After purchasing the car I noticed several drops on driveway and upon further inspection by a separate shop, found out the car needed over $4k worth of work to be done. I contacted the shop and again was told by Lorraine that Joe was busy, wouldn't call me back and I could bring the car in, so I did. Much to my dismay, Joe was visibly not happy to see me. His response to the list of items was that I should've taken the car in for an inspection before purchasing the car, the car was sold as is and that he never told me that he stood by the car. When I responded that I trusted him because he was a Honda specialist shop owner and mechanic who had given me his word that the car was solid with no issues, he became irate. He began screaming that we (my son & I) should've known better, how would he be able to make any profit on the car if he had done all of that maintenance, and when I started to cry, he threatened to call the cops if we didn't get the car and leave the shop.
Joe ended up keeping the car over the next 3 days, he claimed to have done some of the repairs but I don't have the money to verify this. None of this was painless either, on top of Joe's bad behavior, his wife cursed, screamed, and even hung-up on me. I never once yelled, cursed (or hung up the phone w/Lorraine) in my dealings with either of them.
I am mortified that people, especially those with an established business, can treat others with such disregard and disdain.
Please do not do business with these people.
I have a 2004 Honda Accord with 125,000 miles . Was told by the dealer (AUTO NATION) that I needed power steering pump replaced cause it was noisy. Went to HONTECH and was told that my pump could be resealed for a lot less then what the dealer wanted, had HONTECH do the work and the noise went away. These people are wonderful and very helpful would recommend this place to all my friends and...
If I could I would put negative stars.. Last week I found a Honda Accord and called the number which was to Hontech.Just so you know I was never able to speak over the phone with the owner/person selling the car; both the receptionist and owner's wife, Lorraine told me he was not available, nor would he call me back; however he/Joe stands by his cars. On Oct. 17th I went to the shop and met...
If I could I would put negative stars..
Last week I found a Honda Accord on Craigslist and called the number which was to Hontech.
Both the receptionist and owner's wife/Lorraine told me the owner/Joe Carney was not available, nor would he call me back if I had questions; come see the car and per Lorraine He/Joe stands by his cars. The next day, Oct. 17th, my son & I went to the shop and met...
I couldn't be happier to have found Hontech. We have been taking our rather old, high milage vehicles here for 2 years and they have been nothing but great. They helped us trouble shoot an...
So normally I don't write reviews if they are unfavorable but I feel the need on this one.My honda civic went into "limp" mode and when I tried to read the computer with my scanner it would not...
When your Honda or Acura breaks down, don't try and tackle your repair job by yourself. At Hontech, we specialize in Japanese cars and have the depth of knowledge needed for all your Honda or Acura auto repairs! Our auto repair shop provides all the auto services you need for a smooth ride. We offer maintenance, repairs, oil changes, and more for Japanese cars. Our shop prides itself on great...
Kelpy's Coffee & Kitchen was founded in 2009. Kelpy's Coffee & Kitchen specializes in Retail - Coffee.
Since 1994, Hontech Inc has been providing Retail - Automobiles, New And Used from Chandler.
Hontech Honda & Acura Car Specialist can be found at S Arizona Ave 320. The following is offered: Auto Repairs. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Chandler there are 52 other Auto Repairs. An overview can be found here.
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