Holiday Inn Express & Suites Houston Intercontinental Arpt

Fire Alarm went off at 6:30AM

Average Rating

80

The fire alarm went off at 6:30AM!!! The one morning that I was able to sleep in!!! Then said something to 3 employees and they acted like they did not care!! I see from another review the alarm has gone off consecutive days-I guess I'm glad I was at work or otherwise I would have been furious! The hotel is...

Posted by SSSandMar on April 08, 2016. Brought to you by tripadvisor.

Excellent Hotel and Staff

Average Rating

100

Spent two nights here and could not fault the hotel or staff in anyway. Maria checked me in and at first saying there was no available upgrade she managed to locate me a suite, great room plenty of space and the bed was so comfortable both nights I slept perfectly. The bathroom and shower were excellent. The hotel has a...

Posted by Yorkie1948 on April 08, 2016. Brought to you by tripadvisor.

Clean, contemporary and friendly

Average Rating

100

We stayed here with our family. The guest service manager was professional and called us by name each time we went through the lobby. Hotel rooms were spacious, clean and decorated nicely. There was an indoor pool but our visit was short and we did not visit. The free breakfast was great and had a nice variety. The also had...

Posted by Laura A on April 08, 2016. Brought to you by tripadvisor.

Average Rating

80

Security Guard on-site. Surveillance video everywhere. Staff confident our vehicle and trailer was safe. I guess so! It would have taken a calculated plan to break the law on this site. We asked the hotel about walking to dine somewhere and was advised otherwise. I felt safe without a doubt! Great hotel - brand new facility. Great staff. I would...

Posted by AnthonyLaneRawlings on April 08, 2016. Brought to you by tripadvisor.

Modern, Clean, Spacious, but Extremely Noisy, Sketchy Area

Average Rating

60

Modern, Clean, Spacious, but Extremely Noisy, Sketchy Area. Could hear traffic from the interstate all the time. Fire alarm went off both mornings. Thankfully I was already up. Breakfast is not very good. On the plus side, its reasonable, newer, clean, and efficient check in.

Posted by Mike S on April 08, 2016. Brought to you by tripadvisor.

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Posted on January 19, 2015. Brought to you by switchboard.