Hi-Tech Green Cleaners

Dry Cleaner Ruins Clothes

I brought in a brand new, black cotton blazer. I had sweated through the armpits during a meeting and there were light salt rings (not deodorant) in the pits. I asked them to pay special attention to the pits.

I picked up the jacket and it wasn't clean. It was pressed nicely, but the rings were still plainly visible. I pointed this out and the girl at the counter copped a little attitude. She said the cleaning process doesn't remove sweat—but that they could deodorize the arm pits. I said that the odor wasn't an issue—the jacket didn't smell—but the light salt ring needed to be cleaned out properly. She offered again to deodorize the arm pits, the whole acting as though I were some kind of annoyance to her. Finally she said they would run the jacket through a second time free of charge to see if the light stains would lift. I agreed.

When I picked up the jacket four days later I was astounded—it looked like it had been left in the road for a week and run over by a dump truck. The lapels were worn at the tips, the jacket itself rumpled, and the interior was no longer pressed, but was hanging loose from the garment as though the cotton exterior had shrunk (which it hadn't).

But the capper was the large, blue stain under one armpit. Not both armpits, just the right one. Someone had taken about a 1/3 cup of industrial deodorizer and POURED IT OVER THE ARMPIT!!!

The jacket smelled so bad I had to put it in the garage to air out for a week while I figured out what to do. I ended up taking it to another cleaner who was able to remove about 90% of the stain—it's still partly visible. The lining is properly pressed and the exterior of the jacket looks decent.

This was a $70 tailored garment and after the second round at HiTech Green Cleaners, it looked like I'd worn it five years to work in a field. NEVER, NEVER, NEVER trust your clothes with this cleaner.

There are three reviews for this business on Yelp, but only one review is "recommended" and shows up in a search: that is the one positive to review. The other two—far more realistic—reviews are hidden. This is misleading and encourages people to patronize a business that offers poor services. I give Yelp a 1-star 'Eek' review for that.