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Help us make it rightSave on top brands at h.h. gregg today and give your home an upgrade. With our special online deals and price match guarantee, youll save big on home appliances, electronics and more. Start saving today!HHGREGG CHAMPAIGN IS AN ELECTRONICS & APPLIANCE STORE WITH EXPERT CUSTOMER SERVICE. FIND TOP-QUALITY PRODUCTS FROM THE BRANDS YOU TRUST IN THE CHAMPAIGN IL AREA.
hhgregg Champaign is an electronics & appliance store with expert customer service. Find top-quality products from the brands you trust in the Champaign, IL area.
H.h. Gregg champaign offers an expansive array of top-quality electronics & appliances. Get expert customer service and great prices in the champaign il area.
I am more than p@!%!d off with this tacky company. I spoke with the GM, Andrew and he doesn't know his a@!e from a hole in the ground. They are delivering merchandise between the hours of 6 to 9 p.m. Who does this? I have never heard of this? Why would you want workers in your home after 6 p.m. interrupting your evening after working hard all day.
I spoke with the General Manager, Andrew; he was apathetic, unresponsive and had no clue about what could be done to even remotely address my dissatisfaction. He could not have done less, just sorry, sorry service. When I asked why delivery was set up this way, and he mentioned that it was due to the sale. and this is the only way they can meet the demand. This is the only way to meet demand? Nonsense! This is a management issue with someone who does not have the ability to move past the problem and can only resolve at the inconvenience of the customers.
Now, I purchased my items a week ago, and it would seem that this would at least put my delivery in a normalized window. He shared that they are using Top Hat as the delivering agency, and i wouldn't tip my hat to him or them. Overall, I wish I could give a negative rating, the apathetic, wanton disregard and lackluster customer service has my blood pressure up!!
While the price has been right, the service and knowledge is s@!%!y. I asked three different people about a piece that is supposed to come on the range and no one had a clue. I plan to give as many bad ratings as I can for HHgregg. So, use you're LEGS and avoid HHgregg. It's your dollar, and ultimately does a company with such p@!s poor service really deserve any of your time or hard earned money? I think not!!
The GM is the WORST!!
Costumer service was horrible. I stood in the store for at least 15min without anyone offering to assist me, however employees were talking to one another with no urgency to help costumers. I eventually made my purchase selection on my own and told an employee what I wanted, from there he was not able to offer any insight on the product.
Andrew and the crew at the Champaign store offered the best customer service we've experienced in years, the kind of service every person should adhere to. Have all the hhgregg stores take lessons from them!
Pretty good customer service
I was so impressed with my salespersons knowledge of the washers and dryers I was looking at, and I wasn't sure I was going to make my purchase that day, but after talking with him, I decided to make my purchase right then.
Our associate was josh....he was great. I had my mind set going in to get a top load washer because of a bad experience with a front load. Josh explained the difference between them and the options. He knew everything about the different machines pro and cons. He is a very valuable team associate to have.
Appliances
Electronics
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h.h. gregg Champaign offers an expansive array of top-quality electronics & appliances. Get expert customer service and great prices in the Champaign, IL area.
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