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Hertz

Address
12 East 13th Street New York NY 10003
Phone
(212) 929-1156
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Average Rating
3.5
Total Reviews
(3)
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  1. 1 Star
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  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Open

Sunday
6:05am-11:00pm
Monday
6:05am-10:00pm
Tuesday
6:05am-10:00pm
Wednesday
6:05am-10:00pm
Thursday
6:05am-10:00pm
Friday
6:05am-11:00pm
Saturday
6:05am-10:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Diners Club

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What the community has to say about Hertz

Reviews of this business (3)

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Overall review sentiment

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Rating distribution

5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 star
1
No rating
1
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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Founded in 1918, rental cars range from four-wheel drive vehicles to Jaguars. Twenty-four hour roadside assistance included.

Other reviews from the web (3)

Average Rating
80

This is one of my preferred Hertz locations in Manhattan. Ideally located on 13th b/w 5th & University, it's a small corporate location with a very nice... read more »

Worst customer service ever

Average Rating
20

The customer service was awful both when picking up and dropping off the vehicle.

I had originally rented the car in my name (online) with a frequent flyer discount (frequent flyers on any airline get a 20% discount.) Upon arrival, I realized that I had only brought a debit card with me and so we decided to put the rental in my friend's name. However, instead of transferring the discount, they told us that we had to prove that she too was also a member of a frequent flyer program upon return to get the discount. These sort of gimmicks just kill me especially since I was not even asked...

Average Rating
100

Founded in 1918, rental cars range from four-wheel drive vehicles to Jaguars. Twenty-four hour roadside assistance included.

Business description (1)

Convertibles, Sirius Satellite Radio, SUVs, Full Line of Specialty Vehicles, Free Customer Pick-Up and Return In Local Area, Affordable Rates, Additional Charge, Full Line of Specialty Vehicles Minivans, Minivans, Neverlost In-Car Navigation System, Presige Collection Vehicles Like Jaguars and Volvos, Prestige Collection Vehicles Like Jaguars and Volvos At Select Locations

Tips about this business (3)

Know Before You Go

Many Hertz locations offer computerized map centers that generate driving directions. Call for availability.

The Extras

For a fee, rent a car with a GPS navigation system or satellite radio.

Save Money

Special event? Groups that rent five or more cars are entitled to discounts and a personal service professional.

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