Great Western Bank

Best Bank Services and Customer Service

Average Rating

100

Over the last 35 years I have banked with every major bank and a few small ones. The best by far is Great Western Bank in Coolidge, Arizona. Customer service is top notch and the products they offer are the best in the industry.

Posted by JaqStone on September 18, 2014. Brought to you by mybanktracker.

Online Banking Difficulties

Average Rating

20

Every time i attempt to login to my account it has been impossible to login. There seems to be no one available to assist. I am fearful there are internal issues with security. I am considering moving my account to another bank.

Posted by edmonds on September 12, 2014. Brought to you by mybanktracker.

Double Charges for Checks

Average Rating

20

This is the third time I have called about being charged twice for checks. Also the checks did not come with the changes that I ordered. I was on hold for 15 minutes and told that customer service could not help m and I needed to talk to my personal banker. I left a message and no call back. I then called again and I was told my personal banker has been up for another job and this might be...

Posted by Pam9630 on July 15, 2014. Brought to you by mybanktracker.

Terrible Banking Experience

Average Rating

20

I opened a checking account in Nov. 13', and since that time I have had several garnishments hit my account. Which was fine until I found out that the majority of these 'garnishments' were actually legal fees form my bank. That all that money I had been paying out was actually going to the bank and a very tiny portion was actually paying my garnishments. Then they processed a garnishment with...

Posted by nebcitygirl on June 03, 2014. Brought to you by mybanktracker.

Lost a deposit of mine and had checks drawn out of my account from other customers. Where's my service fees to collect?

Average Rating

20

Been banking with these people since 2002 when tier one was the bank, but the bank folded and then Great Western took over. And in three and a half years of banking they lost a deposit of mine that I had to tell them to go find after 3 weeks when I decided to reconcile by check book. Now that would of been lost forever had I not said anything. Furthermore a friend of mine had his work check...

Posted by scojhoff on April 15, 2014. Brought to you by mybanktracker.

Midwesterners are famous for their work ethic, which is exactly what made Great Western Bank grow from the small town of Leon, Iowa to a regional leader with over 160 locations. Living up to the philosophy of “Making Life Great” is what gets us out of bed in the morning. It’s more than a phrase, it’s what we do for our customers and our communities. It’s what we do each and every day, and we’re...

Posted on September 22, 2015. Brought to you by switchboard.