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Global Air Connection Llc

Address
990 Story Rd San Jose CA 95122
Phone
(408) 286-9999
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Average Rating
2
Total Reviews
(13)
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  1. 1 Star
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  4. 4 Stars
  5. 5 Stars
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  • MasterCard
  • American Express
  • Discover
  • Diners Club

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Reviews of this business (13) view all

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Overall review sentiment

Score
63%

Top 3 sentiment words

deal
Count
4
Score
100%
phones
Count
2
Score
50%
reception
Count
2
Score
0%

Overall review sentiment

Score
63%

Rating distribution

5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
9
No rating
0
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YellowBot member reviews (2)

YellowBot User
Reviewed Business
Global Air Connection Llc
Reviewer Name
paul
Review Date
August 20, 2009
Average Rating
4

what guys are saying is making me feel very guilty for the whole crew of GAC ! Last months we just g...

what guys are saying is making me feel very guilty for the whole crew of GAC ! Last months we just got 15 lines with them for my company SUnnyvale seafood and they seem ok !
It just a little headache from the first bill but myself i called sprint customer care and thing went normal again ! So you guys should come back and talk it out with them or ask for Nathan he cool !

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YellowBot User
Reviewed Business
Global Air Connection Llc
Reviewer Name
buffy
Review Date
August 18, 2008
Average Rating
1

Never ever get near the store

The Global Air Comm (GAC) store is a DISHONEST, UNTRUSTWORTHY and a BIG FAT LIAR all the times. I heard the advertisement 2 yrs ago about the store and it sounded so "good" so my family went there to give them a try. Unfortunately, it turned out to be a disaster. It was our first time to open a family plan from AT&T so we didn't know which phone was subjected to be free and we had no idea which phone was a good one. The store used our name (UNAUTHORIZED) to order 3 expensive phones behind our back and they sell them to other people while giving us 3 cheaper phones with bad reception. They lied to us that those are the good phones and claimed they've given us a good deal that we "only" had to pay $36 for each phone though the phones were actually supposed to be FREE. They also talked us into buying insurance for the 3 cheap phones that we received. In fact, behind our back they called AT&T using our name and our insurance to claim that they lost 6 different expensive phones so they could get them for FREE while we had to pay the insurance fees. Until my mom actually lost her phone, she called in the insurance company to file a lost phone. They then ask which phone was she having and she found out that the phone registered for insurance was much more expensive than the phone she was having, and that we could no longer receive any replacement since "we" have already filed 6 lost phones (which were actually done by Global Air Comm store). We were very upset about that and had to cancel our insurance immediately. Sigh** I couldn't believe they would do such things like that to their customers. My best advice to you guys is try to go to the real carrier/plan retailers (AT&T, T-Mobile, Verizon or Sprint) or try to call their customer service # to open a plan. DO NOT go to GAC because they will take advantage of you at all cost.

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Other reviews from the web (11) view all

Average Rating
20

BE WARNED. This place only cares bout using you. They will do everything possible to try to milk you for your money. They take advantage of the Vietnamese community. They ripped off my family...

great place

Average Rating
100

got from my friend and use it. At&t sent me a big bill $1298.23 because I got charge for the iphone data service. I brought the bill to them and they help me fight with at&t and i got back all the charges. These people are always on your side. Thank you so much for your help.

Pros

+ great deal

Cons

- good heart

Business description (1)

Global Air Connection Llc can be found at Story Rd 990. The following is offered: Cellular Phones. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In San Jose there are 93 other Cellular Phones. An overview can be found here.

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