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This was simply just an unpleasant, and unnecessarily expensive, ordeal. Not only did they have me with the incorrect doctor/nurse my first visit, but by my follow-up visit, the doctor/nurse I saw on that occasion told me the diagnosis given by the first was completely inaccurate!
I was supposed to have a culture taken and analyzed--to be reviewed between patient and practitioner upon my second visit--and they didn't even have the results back, when they were the ones who set the date for the follow-up. So the first visit was completely pointless, but of course I had to pay for both that and the culture, that I never received the results from, by the way, and even though the second doctor/nurse expressed that it was completely pointless.
When I tried to work out the kinks in this logic of paying for something not received, the office was quite rude and shuffled me around between four different individuals, all with the intent of trying to reach the same person, who ended up not being there in the first place (although I was repeatedly told he was in the office) and who never returned the message I was forced to leave.
Overall, this was not only an inefficient practice by means of medical knowledge, but once someone had an issue, they had no desire to aid in remedying the situation. I, for one, will never go back.
This was simply just an unpleasant, and unnecessarily expensive, ordeal. Not only did they have me with the incorrect doctor/nurse my first visit, but by my follow-up visit, the doctor/nurse I saw on that occasion told me the diagnosis given by the first was completely inaccurate!
I was supposed to have a culture taken and analyzed--to be reviewed between patient and practitioner upon my second visit--and they didn't even have the results back, when they were the ones who set the date for the follow-up. So the first visit was completely pointless, but of course I had to pay for both...
Potomac Physician Associates is a family medical practice located in Germantown. It also offices in Bethesda and Kensington. The doctors at the Germantown office are Dr. Alex Anders, Dr. Lillian Cardona, Dr. Sharmila Matippa, Dr. Thomas McNamara and Dr. Indira Molai. Call for more information.
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