Status: Closed
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Help us make it rightAfter living in a townhouse, Talbots Mill Townhomes in Elk Grove Village, as a renter, Nancy Schrik has done NOTHING to assist or address complaints made by renters who live in Talbots Mill Townhomes. Yet she WILL address complaints made by ONLY owners of their home. She doesn't have any employees and works from home. She doesn't visit the area where the complaint is made about nor does she...
NEVER hire this company to manage your property. They have provided the worst level of service that I have ever experienced in my entire personal and professional life. They have neglected routine property maintenance, mismanaged their contractors, and purposefully deceived home owners, as well as the association that they were contracted to serve. I had to file a complaint with the BBB that is still pending as of this review to ensure that no other home owner is subjected to their unacceptable, and deceitful practices.
The "manager" of Genesis Mgmt. and her associates cannot\r
always answer the phone, but they do get back to you as soon as possible. And the problem at hand is always taken care of. I doubt that in the 10 years I've been here that I have…
if i could have picked zero stars, i would have. this place is a joke. the ""company"" is run by one woman. her ""answering service"" is her voice mail. she never picks up the phone. she doesn't have a real business email address and no web site. i still can't figure out how this place is called a business....
Cons
- lots
Here's a word of warning - don't get involved with this company or at least hope that your townhouse association doesn't hire this woman to manage your property. She is a complete nightmare. Her lack of customer service is incomprehensible to say the least. We have had tons of problems - including water leakage- and she has done nothing. I wish there were some reviews online so that others may be warned.
Cons
- Too Many to Count
Genesis Management Inc was founded in 1999, and is located at 249 Jervey Ln in Bartlett.
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