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Help us make it rightI signed up for Frontier services (internet and television) after receiving a flyer advertising an apple gift card and free installation. When I signed up for services I reviewed the charges with their phone representative Tanya who told me my first bill would be for $179.97. My first bill was for $416.33 and included nearly $200 in installation and activation charges. I fought with them for...
August 16, 2013 my phone contract with Frontier Communications ended. I stopped the service because I now have a cell phone, we live in a remote area that previously had few choices in phone or internet service. They then charged me a $300.00 early termination fee. When I called to argue they told me that stopping my phone service changed my internet service which broke the contract with...
On 12-13-2010 I purchased a telephone/internet/tv Dish satellite bundle from Frontier Communications with a 2 year purchase contract agreement. I was told it would expire on December 13, 2012. Today I called Frontier to cancel my service and was told that because I didn't cancel on December 13 2012m that I was automatically rolled over to a new service agreement for another 2 years and that...
I contacted Frontier inquiring about service. The woman was very pleasant and assisted me. I was told to make a $100.00 deposit at my local office.I went to the local office and made my deposit. The woman there could not get my account set up, but took my money. She said to call the toll-free number and they can do it.When I called the number, I was then told that my name was on another...
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