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Help us make it rightI have been shopping at Forever 21 since the first one opened in Maryland (maybe 3 years ago). I am positive that all the Forever 21 stores that I shop at allow returns; however, you cannot get your money back. You can exchange the item or receive a store credit. The only items that are nonreturnable are undergarments, accessories, and party wear. Party wear is variable, but the sales...
In May, I went shopping at the first Canadian Forever 21 (in the West Edmonton Mall). I couldn't believe the prices- $20 for a minikilt, $13 for a jersey tank top, $22 for a sweatervest, etc. I got five shirts and a minikilt for under $100 Canadian (~$75 US).
Of course I know it's low-quality stuff. However, it's way cuter and funkier than other similarily-priced items here in Canada. I...
If you would have noticed in the first place, Forever 21 sells clothes at cheap prices for a reason. They're cheap clothes, period.
Second, they have never accepter returns or exchanges. It says so at the store. Your circumstance was no different than any other situation, in their eyes.
Read first. Saves a lot of trouble.
Look for the manufacturers name on the little tag on the cloth. After findinig the name, look up the company's address/phone on the Web. Manufacturers are much more likely to help with this problem, than the store. Different stores have different refund policies reagarding defective products, usually wriggling out of responsibility.
I bought knit-top on June 15, 2002. When I got home, I washed it. it's hand wash because on the side of the cloth says that so I just follow the rule. The material run after I washed it. Then right away I returned it and asked them to change it but they refused it. they said they couldn't accept it. I was so dissatisfied with it. I just bought it and I couldn't wear it. This company is not...
Forever 21, Inc. specializes in Women's Clothing Stores.
Forever 21 is located at 1411 Hilltop Mall Rd, San Pablo, CA. This business specializes in Women's Clothing.
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