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Forethought.net

Address
1860 Blake St Denver CO 80202
Phone
(303) 815-1000
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Average Rating
1.5
Total Reviews
(5)
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Fax
(303) 815-1001

Business Hours

Status: Open

Sunday
Closed
Monday
8:00am-7:00pm
Tuesday
8:00am-7:00pm
Wednesday
8:00am-7:00pm
Thursday
8:00am-7:00pm
Friday
8:00am-7:00pm
Saturday
12:00pm-5:00pm

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What the community has to say about Forethought.net

Information about this business (2)

Communications Simplified.

FORETHOUGHT.net is a leading locally owned and operated IT and communications service provider, offering a portfolio of enterprise-level cloud-computing, Internet, voice and data solutions so you can focus on your business, not your technology.

Established in 1995, FORETHOUGHT.net provides superior high-performance technology, scalable services and
world-class support at a fraction of the...

Reviews of this business (7) view all

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YellowBot member reviews (1)

Reviewed Business
Forethought.net
Reviewer Name
LauraRay
Review Date
October 26, 2012
Average Rating
1

Worst business I've had the pleasure of interacting with in a long time

Services promised under contract are not being provided. Company is unable to provide contracted services. We currently have Forthought as our vendor for our clinic and in my 15 years of professional work history, I have never worked with a more horrendous company. The internet connections and phone service is shoddy at best - ZERO reliability. They are not a complete company like they advertise - let me explain. They subcontract ALL of their services, meaning YOU the customer get to pick-up the tab on service repairs for services you're already paying for!?? We advertise an emergency 24 hour phone line that MUST BE OPERATIONAL FOR PATIENT CARE AT ALL TIMES less an act of God. Well, God's apparently working overtime because the problems are daily - degraded lines, poor connectivity, internet crashes, sending the same fax so a patient can receive care 15 times hoping it will go through, phone lines mysteriously cut-off patients' mid-sentence, the list goes on. We call over and over and over again asking for them to provide the service they are contracted to provide, or at least FIX the services they are contracted to provide. They magically have no record of our calls, so that's our fault according to them? There is no accountability, no reliability, and any money you think you're saving initially ends up coming out of your pocket in the THOUSANDS, that's right, THOUSANDS for their shoddy services. They also always recommend this company called Stonetree to be the "physical" arm of their company for service repairs (that they should be responsible for, right?) - that of course you have to pay for out-of-pocket. Stonetree is the second worst company ever. For example, to install Vipre on 5 computers they billed our company $1500.00. Vipre!? I couldn't make this stuff up. I feel like I'm taking crazy pills. They are not providing the services we are paying for - last time I checked that qualifies as an automatic breach of contract. So they are legally obligated to let us out of this nightmare contract, which of course is not happening. We are still paying our monthly due to them and they are sitll providing us with service some of the time. Everytime we speak with someone in their company, we explain what's happening, all they ever say is that everything "looks good from their end" and to "turn the power on and off again on their equipment." We are between a rock and a hard place. Our patient's healthcare is suffering because people calling aren't getting through - who may need emergency services that we provide!! I've explained this problem to the company in detail and no one is doing anything.

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Other reviews from the web (6) view all

Average Rating
80

I am updating my initial negative review of Forethought with a much better review due to a number of reasons. First of all, a newly recent addition of Patricia as customer service manager has been an extremely positive blessing to the company. She listened to all the criticisms of what I had to say about the …

Average Rating
20

Gigantic waste of time.I called to set up service 20 days ago. Even though the girl on the other line was less than helpful, I still went through with the order. She said someone would call me the next day to schedule the install. No one ever called me back. I called a week later to see whats up. I was told that …

Average Rating
20

Three things to sayThey don't return your phone callsThey don't show up in the schedule time window they give youThey give you the impression that they don't care about your business.I will pay more to get a better providerThey don't tryJust awfull and unprofessional service

Average Rating
20

Services promised under contract are not being provided.

Stay away from foreThought Dex Knows

Terrible internet service. They charge you a ton of hidden fees. Cancelling costs $150. Stay away from foreThought.

Business description (3)

FORETHOUGHT.net is consistently recognized as a leader in Internet, voice and MPLS service to business and homes throughout the Denver area. Our goal is to be the #1 provider of telecommunication and internet services throughout Colorado.

Forethought.Net can be found at 16th St 910. The following is offered: Broadband & DSL. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Denver there are 1 other Broadband & DSL. An overview can be found here.

FORETHOUGHT.net is a leading locally owned and operated IT and communications service provider, offering a portfolio of enterprise-level cloud-computing, Internet, voice and data solutions so you can focus on your business, not your technology. Established in 1995, FORETHOUGHT.net helps small and mid-size businesses grow through superior high-performance technology, scalable services and...

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