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Focus Eyecare

Address
1208 Village Creek Dr Ste 104 Plano TX 75093
Phone
(972) 931-1133
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Average Rating
3.5
Total Reviews
(6)
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  5. 5 Stars
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What the community has to say about Focus Eyecare

Reviews of this business (6) view all

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frame
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100%
service
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Overall review sentiment

Score
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YellowBot member reviews (1)

Reviewed Business
Focus Eyecare
Reviewer Name
michael mccord
Review Date
February 03, 2009
Average Rating
1

They are dishonest and have bad customer service

This clinic told me they were an in-network provider of Spectera insurance and told me to pay 100% of the money for lenses upfront and that the insurance company would reimburse me for in-network benefits. I paid this amount and called the Spectera insurance company to fax the receipt in and Spectera said that they cannot give in-network reimbursement as this Focus Eye Care clinic refuses to use Specteras labs. Spectera also said that since Focus refuses to use their labs, then they should not be advertising themselves as in-network provider. I asked for my money back and Focus flatly refused after repeated calls and Denise would not put me in touch of the manager Mimi. I never got to talk with the manager as Denise kept saying Mimi was out, I have called this clinic 8 times today and yesterday and don't feel I've been treated fairly. Focus has not ordered any lenses yet and it would not inconvenience them to refund my money promptly. Stay away from them!!

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Other reviews from the web (5)

6 STAR SERVICE

Average Rating
100

This was the best eye exam I've ever had. Dr. Darvish is very thorough and kind. He took his time explaining everything he did. His staff are all super nice and helpful. After nearly 10 years of wearing lined bifocals I switched to the no line bifocal and absolutely LOVE it. The lovely lady who helped me pick out my gorgeous glasses was so patient and nice. The office is immaculate too....

Excellent Service

Average Rating
100

Beautiful office, Staff are great and very helpful. Dr. Darvish is kind, patient and very knowledgeable.

When my sister passed away I called to reschdule my appointent. Within a few hours the rest of the staff and Dr. Darvish personally called me and I also received a card from them. That speaks a lot considering they never knew my siser. I praise Dr. Darvish and I think they are the...

GREAT SERVICE

Average Rating
100

This is by far the best exam I've had. The Doctor is extremely knowledgeable and dedicated quality time explaining everything in detail, and the staff are great. They took care of all my insurance before they made my appointment so i know exactly what i was working with. Everybody there is super friendly, the ambiance is like a spa and they have a great frame selection. My wife and I purchased 4 pairs of glasses each. If you want to get quality service and products go to Focus Eye Care.
ANd for the person who gave the negetive review, it is absolutely NOT TRUE. We've been going...

They are dishonest and have horrible customer service

Average Rating
20

This clinic told me they were an in-network provider of Spectera insurance and told me to pay 100% of the money for lenses upfront and that the insurance company would reimburse me for in-network benefits. I paid this amount and called the Spectera insurance company to fax the receipt in and Spectera said that they cannot give in-network reimbursement as this Focus Eye Care clinic refuses to use Specteras labs. Spectera also said that since Focus refuses to use their labs, then they should not be advertising themselves as in-network provider. I asked for my money back and Focus flatly...

Great place for eye exam and glasses!

Average Rating
100

Dr. Darvish is great, personable and interested in his patients. All of his staff is nice, helpful and have good taste, which comes in handy if you need help picking out glasses! They also have a very nice glass frames to choose from!

Business description (1)

Focus Eye Care is located at 1208 Village Creek Dr Ste 104, Plano, TX. This business specializes in Optometry.

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