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Firestone Complete Auto Care

Address
1001 Hilltop Mall Rd San Pablo CA 94806
Phone
(510) 854-7643
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Average Rating
2.5
Total Reviews
(16)
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Toll Free
(800) 367-3872
Fax
(510) 222-3870

Business Hours

Status: Open

Sunday
9:00am-5:00pm
Monday
7:00am-7:00pm
Tuesday
7:00am-7:00pm
Wednesday
7:00am-7:00pm
Thursday
7:00am-7:00pm
Friday
7:00am-7:00pm
Saturday
7:00am-6:00pm

Payment Methods

  • Visa
  • MasterCard

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What the community has to say about Firestone Complete Auto Care

Information about this business (12)

Firestone Complete Auto Care is a tyre and auto repair company. Everything related to car maintenance and care can be done and found at Firestone Complete Auto Care. The mechanics and staff are always available to answer to any inquiry and offer the needed help. Customers can take advantage of the special deals and promotions and get their cars in top shape.

Welcome to your local Firestone Complete Auto Care. We’re here for you, whether it’s time for routine vehicle maintenance, auto repairs, new tires, or if you just have questions about how to keep your car running newer, longer. Our auto care advisors are easy to talk to, and have the knowledge it takes to help you look after your car and your budget.

Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it?s a one stop shopping experience. Call or make an appointment online today.

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Reviews of this business (18) view all

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YellowBot member reviews (2) view all

YellowBot User
Reviewed Business
Firestone Complete Auto Care
Reviewer Name
JWen
Review Date
July 08, 2011
Average Rating
1

The Service is Horrible

I went to this place once and bought a tire. About a month later the tread started to wear out very fast. They told me I should get my tires aligned. I did that, and a month later the tire tread was gone completely. I went back and asked them to change the tire. They said you have to buy a new tire. This place is horrible. They will rip you off.

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YellowBot User
Reviewed Business
Firestone Complete Auto Care
Reviewer Name
Tony Lin
Review Date
July 08, 2011
Average Rating
1

Horrible Tires, Horrible Service, Horrible Auto Care

I got two tires installed here. They were were very nice about it, but when I came back because one of the tires had a bump in it, they said that I had to buy a new tire. One of the staff members, (I think his name was Chris, philippino guy with glasses) said that it was not covered under the warranty. Two months after that I came in because the tread on the tire was gone. I had a 40,000 mile warranty for those tires. I only got to about 25,000 miles. The same guy was there and told me warranty was void because I couldn't provide him proof that the tires we rotated. We told him that we rotated the tires ourselves, and he said that we needed proof. All they do at this place is make up excuses. They will be glad to help you buy something, but when you have a problem with somethings you already bought, they will tell you that you have to buy a new one. AVOID THIS AUTO CARE STORE!!!

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Other reviews from the web (16) view all

Above and beyond

Average Rating
100

Oscar was very helpful and friendly. The car was ready faster than they told us, and not only did they mount and balance the new tires, but they rotated all tires and dressed the tire sidewalls.I would give them six stars if I could!

Too busy for my business

Average Rating
20

They told me to go else where. I ended up using Richmond Tires and boy they are fast and friendly

Business description (7) view all

Some of the services offered by Firestone Complete Auto Care include oil change, tire change, wheel alignment, engine repair, tire repair, radiator services, transmission services, vehicle maintenance and more. There are also products available such as brakes, batteries, brakes and tires. The Firestone Complete Auto Care staff can help customers search for the right tires depending on the...

Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it's a one stop shopping experience. Call or make an appointment online today.

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