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Entwistle's Garage Inc.

800 Main Street Leicester MA 01524
(508) 892-9621
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Toll Free
(800) 339-9621
(508) 892-1106

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Status: Closed


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Information about this business (10)

Entwistle's Garage has been a family owned and operated repair facility since 1946. The technicians and service staff are ASE certified. We are a full service facility offering auto body, brakes, engine, exhaust, electrical, diagnostics, suspension and transmission repairs. Our focus is on preventive maintenance, which costs you, the consumer, less over time to keep your vehicle running...

Entwistle's Garage has been in business since 1947 and understands the need for a good, honest and reliable auto repair shop that the public could depend upon to service and repair their vehicles. With a staff that is friendly, caring and professional.

Entwistle's Garage is a family owned and operated full service auto repair shop and service center located in Leicester, MA, 01524. Our auto repair mechanics deliver high-quality auto repair service to the Leicester, MA area.POSSIBLE FAXA/C & HEATER REPAIRSTIRESTRANSMISSION SERVICETUNE-UPS024660ATTR:TOWING101750ATTR:TOWING

Reviews of this business (78) view all

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Reviewed Business
Entwistle's Garage Inc.
Reviewer Name
Aus Dun
Review Date
November 18, 2014
Average Rating

Takin for a ride

TIming chain went, a shope close to home diagnosed the problem. They were honest enough and said they really didn't feel comfortable doing it. After my wife called around, she spoke with Lucas and he said they could do it and would like to take the job. We used the "loaner" van while our Mazda 5 was being looked at.
They agreed it was the timing chain and that diagnosis was a 327.00 something they already knew. They called me back and said they did't have compression out of cylinder 3 and it most likey was a bent cylinder though it was a no contact engine. Now the timing chain and work was 1800 and now cylinder repair was going to be roughly the same! I went ahead with it and when it was all set to pick up, it was making a ticking noise, I was told it was the lifter and it would adjust after a bit. I left the station and noticed it was leaking oil pretty bad. I looked under the hood and the tube that enclosed the dip stick for the oil, was "dangling" because a bolt was forgotten and placed back and the hoses were not snapped back into their correct areas and were dangerously close to the fan!
I made a phone call and Lucas said to bring it in and they would look at it.
They placed the bolt in and I was sent on my way, they said that should fix it. I got a few miles down the road and pulled over to check the was still leakin...bad! I was asked to bring it back. Now I am almost an hour away and I do work for a living so now I [email protected]!%!d because I'm feeling these guys don't quality check their work and they don't care. They told me I could drive the car to Maryland with my 3 kids and pregnant wife. Glad I didn't do that.
I brought the car back again and they said it was a bad seal they received from the dealer, they replaced it. It was still leaking, like a slow blister! I looked again under the car myself and noticed the weather shield was not put back on under the front right I'm beyond [email protected]!%!d and have had it up to my eyes with all the stories and poor loaner cars. I was loaned a blazer that wouldn't start one morning besides the fact it was all over the road and then the van I first had been loaned steamed up with smoke while my wife was driving my kids to school in it.

Anyway, I went back and of course I forgot to mention my check engine light kept coming on and Charlie Entwistle said it may be a thermostat hose, I knew he was full of it and was trying to cover for his mechanics poor work or I was just getting taken for a ride. I said I would think about it, I left knowing I would not let them do another thing to the car. He said he would order a front right protector that his mechanic, Chuck, tossed out because it was covered in oil.
I went home, filed a complaint to the Better Business Bureau and then, 2 weeks later Charlie Entwistle calls me and wants me to come in so he can put the right front weather protector on. Are you kidding me, next step is processing a law suit. Take pictures, video, in this day and age it's a no brainer. Protect yourself, don't get taken for a ride!

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Other reviews from the web (77) view all

Average Rating

Great place to go, chuck is the man! Atmosphere is friendly and family owned. Dealt with them a few times and all has gone pretty smooth! I will be returning in the future.

Average Rating

If I could give them zero stars I would. They lie, misrepresent, and are thieves. There is a reason for so many poor reviews. Do yourself a favor and take your vehicle elsewhere.

Average Rating

Just had some rot work fixed on my 2001 Ford F150. I had been given a better (complete) quote from Maaco in West Springfield but elected to pay more for less at a local body shop, Entwistles. When they did their "free" safety check, they discovered another $800 dollars of mechanical work that should be done. My mistake again was to have them do it. After $4500, I don't have much to show, but...

Average Rating

Took my vehicle to Entwhistles in the past and will never go back. They gave me 2 loners both broke down in the same day once with 4 kids in the car the frame broke ended up with a flat tire had...

Average Rating

This place is awful. They are overpriced and just flatter you with a bunch of crap while the don't fix your car properly. I went in with my VW for a timing belt service. Every kit money can buy...

Business description (8) view all

Automobile - Repairs & Services
Mufflers & Exhaust Systems

Entwistle's Garage Inc was founded in 1947, and is located at 800 Main St in Leicester. Additional information is available at or by contacting Charles W Entwistle Jr at (508) 892-9621.

We are a family-owned and operated shop providing excellent auto repair services to the Leicester, MA area for 65 years and running.

Entwistle's Garage is a family owned and operated full service auto repair shop and service center located in Leicester, MA, 01524. Our auto repair mechanics deliver high-quality auto repair service to the Leicester, MA area

As your premier Leicester, MA auto body shop, Entwistle's Garage Inc looks forward to making your vehicle look like new. Whether you?re dealing with chipped paint or replacing a side door, we are qualified tradesman.

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