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Enchanted Petals & Balloons

Address
17 S Charles St Baltimore MD 21201
Phone
(410) 347-0960
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Average Rating
1
Total Reviews
(1)
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Contact Us

Fax
(410) 347-9938

Business Hours

Status: Open

Sunday
8:30am-5:30pm
Monday
8:30am-5:30pm
Tuesday
8:30am-5:30pm
Wednesday
8:30am-5:30pm
Thursday
8:30am-5:30pm
Friday
8:30am-5:30pm
Saturday
10:00am-3:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club

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Reviews of this business (1)

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Overall review sentiment

Score
75%

Top 3 sentiment words

money
Count
1
Score
100%
arrangement
Count
1
Score
66%

Overall review sentiment

Score
75%

Rating distribution

5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
1
No rating
0
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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Enchanted Petals & Balloons
Reviewer Name
Andrea
Review Date
May 29, 2008
Average Rating
1

Use this florist at your own risk!

When the expensive arrangement I received as a birthday gift wilted less than 24 hours after I received it, the sender called to complain. The owner agreed to send a replacement (a week later), but refused to refund the purchase price, insisted on getting the then-dead original arrangement back and had the nerve to charge a $14 delivery fee! When I called to tell her not to bother sending more flowers, as I did not want the sender to throw good money after bad, the owner insisted multiple times that the replacement was free and there would be no charge. I talked to the sender after the second delivery - he was charged after all. All the while, I had to keep the original arrangement that was dead, rotting (with the odor to prove it) and dropping dead leaves all over my desk because the owner wanted it back.

Bottom line: the owner is an unprofessional liar who will not deliver on the "100% satisfaction guarantee" listed on her website. I'm not at all satisfied and she is unwilling to make the situation right. I wouldn't want anyone else to have to go through what I have.

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Business description (1)

Enchanted Petals & Balloons can be found at S Charles St 17. The following is offered: Phonebook. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Baltimore there are 1141 other Phonebook. An overview can be found here.

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