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Emmas Flowers & Gift

Address
2410 W End Ave Nashville TN 37203
Phone
(615) 327-0202
emmasflowers.com
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Average Rating
3.5
Total Reviews
(41)
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Contact Us

Email the business

Toll Free
(800) 355-0202
Fax
(615) 865-7881

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-5:30pm
Tuesday
8:00am-5:30pm
Wednesday
8:00am-5:30pm
Thursday
8:00am-5:30pm
Friday
8:00am-5:30pm
Saturday
9:00am-3:00pm

Additional Info

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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What the community has to say about Emmas Flowers & Gift

Information about this business (3)

Emma's Flowers & Gifts, Inc., your local Nashville florist, sends fresh flowers throughout the Nashville, TN area. Emma's Flowers & Gifts, Inc. offers same-day flower delivery on all arrangements.

Located in the heart of Music City at 2410 West End Ave, Emma's Flowers and Gifts has been Nashville's Superlative Florist since 1938.

Emma's Flowers Gifts, Inc, your local Nashville florist, delivers fresh flowers throughout the Nashville, TN area Emma's Flowers Gifts, Inc offers same day flower delivery on all arrangements to Nashville TN

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Reviews of this business (40) view all

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Overall review sentiment

Score
50%

Top 3 sentiment words

one
Count
1
Score
100%
flowers
Count
1
Score
0%

Overall review sentiment

Score
50%

Rating distribution

5 stars
19
4 stars
7
3 stars
4
2 stars
2
1 star
7
No rating
3
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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Emmas Flowers & Gift
Reviewer Name
Paul
Review Date
August 02, 2010
Average Rating
1

Will Never Use Emma's Again - Terrible Customer Service

Will never use Emma's again - combines inability to deliver on promises with possibly the worst (and unapologetic) customer service I have encountered in a long time. Ordered two sets of flowers to be delivered to my wife's office for our anniversary. Was very, very specific that one order was to arrive in the morning, and the second to arrive later in the day - Emma's staff assured me that this would happen. Well, it didn't - both orders arrived at exactly the same time. Called Emma's to find out what went wrong and to let them make it right and their "suggestion" for fixing the situation was to take one order of flowers back from my wife (that she had already received) and then re-deliver them again later in the day!!!!! This was their attempt to make the situation right - to take back flowers they had already delivered and re-deliver them - I had to ask the customer service person to repeat themselves because at first I thought she was just joking. If they can't get a simple request right, and especially if this is how they attempt to "fix" issues that they created, then I will never use Emma for flower delivery again.

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Editorial reviews from the web (2)

Open since the 1930s, this West End shop sells a large variety of cut-flower arrangements and fresh green plants. Read More

Editorial Review by Citysearch Editors

Open since the 1930s, this West End shop sells a large variety of cut-flower arrangements and fresh green plants.

Other reviews from the web (39) view all

Average Rating
100

My husband surprised me with flowers on Mothers's day from Emma's. Being from out of state, we were flying into Nashville that day and what a surprise it was to walk into our hotel room and find...

Average Rating
20

Very disappointing service. After searching for quite a while for long-stemmed roses, I finally settled on Emma's. After the florist completed the sale, she proceeded to remove a sizable chunk of...

Business description (4) view all

Business Card, Brochures, Custom Binder, el, Envelopes, Forms, Graphic Design, Layout, Letterhead

Cost is determined by the job.

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