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Help us make it rightGood Afternoon, my name is Andrew and I work out of ADT's Corporate Customer Relations office. I am sorry for the inconvenience and amount of frustration this concern has caused you and would like to assist you further. Please email us your contact information to [email protected] and we will reach out to help. Thank you. - Andrew
We moved about June 2013. A month before we did, I called them using the numbers on the brochure they provided. The call goes straight to voicemail and so I left a voicemail on my first attempt. I waited the next day around noon and still did not get a call from them so i tried again in the afternoon...and again..and again but no answer. it still goes straight to voicemail. Since then i tried...
A young man, came to the door, he stated he was here to update my security system. When I asked why there was a difference in the name of his company, and the company I was already being secured by he stated that APX Home Security Systems no longer existed. He stated that ADT Security Systems had bought them out and they would be servicing my contract for security. I agreed.It has taken me...
The company listed in the above complaint is not Elite Home Security of South Jordan, UT. They are Elite Security Solutions of Orem, UT. Elite Home Security is in no way affiliated with them or ADT. Please change the name listed on the complaint so our consumers are not confused.
I was approached by an individual who was going door to door to sell ADT home security products. I believed that he was honest because he indicated that he just finished his Mormon mission; he sat me down and talked at great lengths about it. He then indicated that the service would be $47/month. At that point, I told him that the price was too high. He then asked, "How does $7/month sound?...
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