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Ed Tomko Chrysler

Address
33725 Walker Rd Avon Lake OH 44012
Phone
(440) 835-5900
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Average Rating
2.5
Total Reviews
(15)
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  5. 5 Stars
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Contact Us

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Fax
(440) 933-7740

Business Hours

Status: Closed

Sunday
Closed
Monday
8:30am-8:00pm
Tuesday
8:30am-6:00pm
Wednesday
8:30am-6:00pm
Thursday
8:30am-8:00pm
Friday
8:30am-6:00pm
Saturday
9:00am-4:00pm

Payment Methods

  • Visa
  • MasterCard
  • Discover

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What the community has to say about Ed Tomko Chrysler

Information about this business (1)

Ed Tomko Chrysler located at 33725 Walker Rd in Avon Lake, OH services vehicles for Auto Repair. Call (440) 933-3500 to book an appointment or to hear more about the services of Ed Tomko Chrysler.

Reviews of this business (15) view all

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Overall review sentiment

Score
33%

Top 3 sentiment words

customer
Count
1
Score
100%
service
Count
2
Score
0%

Overall review sentiment

Score
33%

Rating distribution

5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
9
No rating
0
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YellowBot member reviews (1)

Reviewed Business
Ed Tomko Chrysler
Reviewer Name
Jean Wells
Review Date
June 21, 2022
Reviewer Location
Avon
Average Rating
1

Terrible Experience!

We were customers of Ed Tomko for nearly a decade, but it seems like it's gone way downhill in the last few years. Warranties have not been honored, repairs have become excessively overpriced, and we have always gotten free oil changes upon buying a new car, but after buying our most recent vehicle and going to have it changed, we were told that was impossible and they don't have any deals like that.

We were up there today to enquire about a noise we keep hearing when we turn the wheel. While there we saw a young man outside and an older man yelling at him. Out of concern for the boy we moved closer. The child was near tears, begging for his last paycheck. The older man refused to give it to him.

We went inside Ed Tomko shortly after, and saw two salesmen, one who turned out to be the bully from outside, and the general manager laughing about what happened. One made a racial slur about the boy, who was clearly Hispanic.

We could not believe what we were hearing. My husband and I are both in our late 60's and marched in many peaceful protests when we were young, in opposition to segregation and for human rights. It took a great amount of restraint for us to not give them a piece of our mind.

We will never patronize this dealership again. They don't honor the terms of their sales, and bigotry has no place in this day and age. We will be bringing up what we heard at the next city council meeting. We must protect our children, and a business like this has no place in our community.

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Other reviews from the web (14) view all

Average Rating
100

Best dealership in northeastern Ohio. Caring & professional sales team. Ed Tomko in Avon Lake an hour drive from Lake County, well worth the drive. i will never buy a car anywhere else! Go 2 Ed Tomko the car buying experience will be pleasurable! Not anonymous; Maureen Kempert

Average Rating
20

I don't have very high expectations for used car salesmen, but the sales person that we worked with at Ed Tomko was worse than I could have imagined. He was very friendly when we were looking at the car, or course. But when it came time to negotiate prices, he was rude, mean and insulting. He almost made me cry.
In hindsight, we should have walked away. No one deserves to be treated this way,...

Average Rating
100

I have been buying cars from Ed Tomko Chrysler Jeep since they are an awesome dealer, the service department is second to none, no appointment just come in. The sales and service departments are absolutely great. They bend over?

Horrible Customer Service!

Average Rating
20

I strongly recommend that you do not purchase a vehicle from Ed Tomko in Avon Lake!\r
\r
The sales person was extremely rude and at one point had refused to allow us to test drive a vehicle because we had previously driven an older model…

Horrible Customer Service!

Average Rating
20

I strongly recommend that you do not purchase a vehicle from Ed Tomko in Avon Lake!

The sales person was extremely rude and at one point had refused to allow us to test drive a vehicle because we had previously driven an older model of that same vehicle at a different dealership. He refused to explain any of the vehicle features to us (we had to ask ALL of the questions) and once we DID ask the questions he was reluctant to answer, When we asked if we could see particular vehicles he practically dragged himself to the vehicle and stood by with his arms crossed as if we were a burden to...

Business description (1)

Cleveland

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