Invite a friend!

Eastern Bank

Address
63 Franklin St Boston MA 02110
Phone
(617) 478-4000
Is this your business?
Claim it now!
Something wrong?
Submit a correction
Average Rating
2.5
Total Reviews
(5)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Is this your business? Claim it now!
Get Directions

Share on
Share

What the community has to say about Eastern Bank

Information about this business (1)

Eastern Bank (Member FDIC), with headquarters in Boston, offers complete banking services through more than 100 offices across Massachusetts and New Hampshire. We offer personal and business banking, online and mobile banking, credit and debit card products, mortgages, small business lending and commercial lending. Our business banking includes checking and cash management, lending and credit,...

Reviews of this business (6) view all

Share a review

Overall review sentiment

Score
%

Top 3 sentiment words

Overall review sentiment

Score
%

Rating distribution

5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
3
No rating
1
See more reputation details

Other reviews from the web (6) view all

Average Rating
100

Have had accounts with Eastern Bank for over ten years and never had a single problem. Great and helpful service at all locations I've been to (all over Massachusetts), easy to work with, etc. I also had a Bank of America account within the past few years which was a complete nightmare in comparison so, not sure what everyone is complaining about!

Average Rating
20

The local Wakefield branch of Eastern Bank is exempt from this review. Eastern's call-in customer service is very poor. After being on hold for five minutes, I was asked so many questions, including my social security number, and then was told that she could not verify my information and, therefore, could …

Average Rating
100

All these years later, even though I come in physically to the bank maybe every six months, I am always greeted by name by Alydia. What customer service. She's fantastic!

Average Rating
20

They just moved. Had us fill new safety box under their camera in their kitchen. Bragging about security. Yes it's witch city. Guard your will.

Average Rating
20

OMG BAD!!!!!, I used Eastern Bank for a vehicle loan, what a mistake!!!!! For the 4 years I owned the vehicle, I would receive 3 times a year a letter from them stating that I did not have insurance... I am in MASS and cannot register a car without insurance!! I would call, be left on hold and send them 3 …

Business description (1)

Banks
Financial Services

© 2007-2021 Solfo, Inc. – All rights reserved