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Eastern Bank

63 Franklin St Boston MA 02110
(617) 478-4000
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Eastern Bank (Member FDIC), with headquarters in Boston, offers complete banking services through more than 100 offices across Massachusetts and New Hampshire. We offer personal and business banking, online and mobile banking, credit and debit card products, mortgages, small business lending and commercial lending. Our business banking includes checking and cash management, lending and credit,...

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Average Rating

Have had accounts with Eastern Bank for over ten years and never had a single problem. Great and helpful service at all locations I've been to (all over Massachusetts), easy to work with, etc. I also had a Bank of America account within the past few years which was a complete nightmare in comparison so, not sure what everyone is complaining about!

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The local Wakefield branch of Eastern Bank is exempt from this review. Eastern's call-in customer service is very poor. After being on hold for five minutes, I was asked so many questions, including my social security number, and then was told that she could not verify my information and, therefore, could …

Average Rating

All these years later, even though I come in physically to the bank maybe every six months, I am always greeted by name by Alydia. What customer service. She's fantastic!

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They just moved. Had us fill new safety box under their camera in their kitchen. Bragging about security. Yes it's witch city. Guard your will.

Average Rating

OMG BAD!!!!!, I used Eastern Bank for a vehicle loan, what a mistake!!!!! For the 4 years I owned the vehicle, I would receive 3 times a year a letter from them stating that I did not have insurance... I am in MASS and cannot register a car without insurance!! I would call, be left on hold and send them 3 …

Business description (1)

Financial Services

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