Status: Open
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Help us make it rightWe were told AFTER we placed our order that debit / credit was not accepted, even though they had signs stating otherwise.
Then we were told there were ""no dinner specials"" and the initial order was $46 for two main dishes, 2 orders fried rice, the side of crab rangoon, the egg rolls and egg drop soup. After pointing out on the menu, ""this says dinner special . . ."" they had the 1 american-speaking employee confirm, though not apologizing, it was rung-up incorrectly; new total was $27
Our order was ready in under 3 minutes.
I expressed concern about whether our food was fresh or...
I used to be a long time customer of this place, but no longer will I patronize them. Food quality has dropped, place looks dirty, rude management. You would think with the economy being the way it is, businesses would appreciate your business. There are plenty of nice, clean Chinese restaurants with good quality food in West County. Try any one but this!
letsglob, did you used to work at dynasty? did they fire you or something? is that why you are so angry? did you have your friend write a nasty review too?
people are so uptight these days.
dynasty has great food and wonderful service. have no idea where some of these yahoos are coming from.
Gross food,wrong order, Bad service, rude management! Was cussed at by the so called manager!
This location used to be good to order from, but I think they got too big for their britches, so to speak, when they opened a second location. The service went from being great and having a good repoire with the staff to staff that is short, cuts you off and asks you what you want when you walk in the door. How they're keeping open is anyone's guess.
I used to love getting their beef sticks, but if they want to sacrifice their company in the name of poor customer service, they're doing it the right way.
In short, they need to clean up their act and go back to being the one of the best...
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