Status: Closed
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Help us make it rightThis company has been the worst to do business with. The were hired to replace the roof at my school this past summer. Now, anyone who works in the building industry knows that you live by the weather forecast....this company must have misplaced that memo. The ENTIRE roof was removed at one time...yes, the entire roof....so when the torrential rainfall started one summer day, there was either...
D.W. Caldwell installed my roof June 2008, noticed a leak near skylight 2 weeks ago, they have yet to return any of my 4 calls. Independent inspection by another roofer showed improper installation of skylight flashing. Filed complaint with BBB today. Edit (2013/09/05): D.W. Caldwell finally agreed to pay 3rd party roofer to fix misinstallation of flashing. Closed BBB complaint. Am still...
D.W. Caldwell installed my roof on June 2008, noticed leak 2 weeks ago, have spent the past 2 weeks trying to get someone from D.W. Caldwell to even call me back. Independent inspection by another roofer showed flashing around skylight was improperly installed. Have filed complaint with BBB today.
Workers arrived & started on job without any introduction or notice they were here. When it was pointed out that they were installing some the components incorrectly they tried to justify it by saying it did not matter despite the fact this would void the manufacturer's warranty. Landscape lighting was damaged. Cleanup was exceptionally poor. No follow up to see if job was done correctly or...
I received 3 roofing quotes from different companies and by far D.W. Caldwell was the most easy to understand. The estimator took time to explain in great details my insurance quote in relation to the estimate provided. The Project Manager made sure that I was communicated of the project progress. The workers always arrived on time and there was always someone there who spoke English. Thanks so...
D.W. Caldwell is a contracting company that specializes in the repair, maintenance and installation of roofing systems on residential and commercial buildings. The company offers free estimates on all jobs.Potential customers can visit the company’s website to view examples of D.W. Caldwell’s work.
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