Status: Open
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Help us make it rightLike another poster said, Dr. Kramer is an excellent doctor but her office procedures are declining all of the time. THe phone tree for getting an appt are very unfriendly and cold to the point that one might avoid calling. The new office space and weird waiting room are also off-putting. She is an excellent diagnostician and is warm and friendly but perhaps she needs to stop taking new...
We think Dr. Kramer is an excellent doctor. If we didn't we would switch due to the phone tree method they now use to get an appt. YOu must leave a message and someone will call you back to set up the appt. While you can get an appt in a reasonable amount of time this seems such a cold intro to her great services.
She is not careful about patient privacy. Some of her staff apparently read medical records for entertainment and then call the patient at home for no medical reason! This doctor is not receptive to complaints about staff behavior.
Smirnow Lisa Do practices at 1380 Progress Way, Sykesville, MD 21784
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