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Dog Gone Inn Doggie Daycare

Address
315 Fayette St Manlius NY 13104
Phone
(315) 682-0783
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Average Rating
3
Total Reviews
(9)
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Business Hours

Status: Open

Sunday
Open All Day
Monday
7:30am-3:30pm
Tuesday
7:30am-6:00pm
Wednesday
7:30am-6:00pm
Thursday
7:30am-6:00pm
Friday
7:30am-6:00pm
Saturday
Open All Day

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What the community has to say about Dog Gone Inn Doggie Daycare

Information about this business (2)

Doggie Daycare, Cage Free Sleepovers, Training, Grooming and More!

170010attr:pet day careboardingdog training

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Reviews of this business (10) view all

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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Dog Gone Inn Doggie Daycare
Reviewer Name
Jennifer Clarke
Review Date
April 07, 2021
Average Rating
1

Do not adopt from DGI Paws or leave your pets here.

We adopted a dog on Sunday (3/28/21) through Dog Gone Inn/ DGI Paws. There is not a separate page for DGI Paws and every email received was from the daycare not DGI Paws. Animals posted are on Dog Gone Inn Daycare Facebook page and ads say to contact the daycare for information. We also met him at the daycare, hence leaving our experience here.

As others have already stated the daycare and lobby were filthy and it smelled horrible. There were zero cats in the enclosure so no reason for the smell other than a much needed cleaning. Her response was we could always volunteer there!

Had we not met the dog outside and knew right away he was the one for us we would have left immediately and missed out on a great dog.

We asked for his paperwork before we left Sunday and were told she would email it over by the next morning. I was hesitant to leave without it but gave her the benefit of the doubt as she was normally closed Sundays. She did email us a screenshot of some of his medical paperwork on Monday and the rest on Tuesday. We were told she doesn’t do physical copies even though we signed the contract on paper in her presence.

We later found out he had been adopted through DGI Paws and returned to her within the last 60 days. She made $1300 off him in less than 3 months.

She said she checked our references. We have proof she did not call any of them, not even our vet. The vet stated they do not give verbal references and have no requests or copies of one sent. Good thing we aren’t horrible people.

I will give her credit for her quick emails and working with our schedule. She was also very polite but a tad distracted. The photographer she hired for something else came at the same time as us, She said that they were an hour late. As a business person she should have made them reschedule for later or wait until we were finished. It made it harder for us to ask her questions and get the information we would need.

I would recommend adopting elsewhere and not leaving your animals in her care until she makes much needed changes.

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Other reviews from the web (9) view all

Editorial review from Citysearch

Beware of undisclosed charges at this business. Additionally the worst grooming job I have ever seen on my Bichon. Owner was rude and unapologetic about not telling us he would need to be picked up within 30 minutes of her call or we would be charged for HALF DAY of boarding!!! Complete rip off in every way!!

Beware

Average Rating
20

Worst grooming I have ever seen on my Bichon. Facility reeked of cat urine. Owner was rude and unapologetic about not disclosing her policy - if your pet is not picked up within 30 minutes of her call there's a charge for half day of boardi...

This was the best experience ever. I

Average Rating
100

This was the best experience ever. I boarded my 2 dogs there for a week and they came back happy and healthy. This is the first place I found that my dogs were not running for the door.

I also signed up for training and grooming while there. It was cage free which was so important to me.

My dogs are small to the fact that it is separated by size and activity level really was important. The facility is also fully fenced in outside so my babies did not forget their house skills. :) I Highly recommend this place to everyone!

Poor Choice

Average Rating
20

This place is awful. Overpriced, unsanitary and very sneaky about charges. Never again will I take my dog there. $55 for an overnight stay? My vet charges half that price and it is still too much.

Felt like I got taken for a ride.

Average Rating
20

Overall, I was not impressed with the service. the owner was not very friendly and I felt as if she wasn't very honest about how much the charges were. She charged me twice for the deposit and didn't seem applogetic when I asked her about it. I don't think it was a mistake. (our dog stayed overnight) She told me he couldn't be dropped off before a certain time and then said I would be charged for half day care , even though I didn't have the option to drop him off at a later time. Also, when I picked him up, I was charged for a grooming that she said was necessary because he got dirty? Also not optional? Overall, I spent 195 for a one night stay, was charged for 2 half day extras and a shampoo. unfortunately, I had to go away and didnt have time to make other arrangements, but this was crazy. I will never go back and don't recommend this place to anyone.

Business description (2)

Since 2008, Dog Gone Inn Doggie Daycare has been providing Boarding Services, Kennels from Manlius.

Animal specialty services

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