Status: Open
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Help us make it rightAly Jimenez left her hometown of Havana, Cuba more than 10 years ago looking for freedom and better lives for her self and her family. Her hard word, dedication and determination have all led to the success of her business, Diva Nails by Aly. She is located in San Antonio, Texas and is proud to offer her services to its surrounding areas like Kirby, Leon Valley, New Braunfels, Somerset and...
Plenty of free, lighted parking in the front
Please don't use the service of room#38. I have an appointment at noon. It is at 12:30 PM. She hasn't started to do anything at all. The person is very not nice. I won't come back to use the service at this room. NO ROOM 38
I had a pedicure done this morning at Diva Nails with my Groupon purchase. The room was pleasant and very cosy with a manicure table in the corner and a pedicure chair at the other corner. Throughout the pedicure she was on the phone a lot and talking very loudly in Spanish. Once she hung up the phone and said ""Teenagers! They're a pain in the f**** ass!"" Took me off guard by that comment. She was rather bullish in her manner in her customer service. I said I would want to buy an antifungal treatment solution if she had some. She sold it to me for $25 and I discovered later on Amazon it...
I have been trying to make an appointment with ""Aly"" since early May. I have called and emailed multiple times without ANY response. I don't understand how you can run a customer service-based business and behave in such an unprofessional manner. I also bought the Groupon and have since filed an official complaint and asked for/expect a refund. Groupon should no longer work with this person unless they too want to lose customers.
Horrible customer service!!! The process of making my appointment has been so exhausting that I am not even going to use my Groupon. She is extremely rude and unprofessional, and she should not be in customer service!
When I showed up for my appointment, I realized Aly had made a mistake and written me down for the wrong date. I was flying out on vacation the following day so I was really panicking. After a bit of a rocky start, she offered to come in extra early the next morning so I could go on my vacation with beautiful nails. I spent an entire week swimming in the ocean and playing in the sand and my...
Payment Options: Cash, Visa, Master Card
Aly Jimenez left her hometown of Havana, Cuba more than 10 years ago looking for freedom and better lives for her self and her family. Her hard word, dedication and determination have all led to the success of her business, Diva Nails by Aly. She is located in San Antonio, Texas and is proud to offer her services to its surrounding areas like Kirby, Leon Valley, New Braunfels, Somerset and...
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