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Help us make it rightTheir policy on handling late DVDs leaves a lot to be desired. I forgot to return a DVD rented back in April (my bad), and it ended up mixed in with my family's DVD collection. No one called to remind me it was late until more than 2 months had gone by. My late fees had run up to $25!!! If I bought the movie brand new at Walmart it would cost me $11.56 including shipping! I was told that if I...
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