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Help us make it rightWelcome to Dillard's! We are a retail department store offering fashion apparel and home furnishings from coast to coast.
Established in 1938, Dillard's is one of the largest fashion apparel and home furnishing retailers in the United States. It offers a variety of products, such as apparel, shoes, handbags, accessories, cosmetics, lingerie, sunglasses and home appliances. Its stores offer a selection of merchandise and feature products from national and exclusive brand sources. The company operates more than 330...
I'm giving one star not to the Mall but to Dillards in First Colony. WARNING DON'T BUY ANYTHING if you might return it!!! I recently bought a dress there for 160 dollars and two days later tried to return it with the tags still on and still in the bag. I had bought it for a wedding and then relized that I didn't think it was right for the occasion. So two days later I tried to return the dress.
I first spoke to the dress manager who said she would not return it because it had looked like I had worn it. I told her the only time I had worn the dress was in thier dressing room when I had tried it on. She then told me that I had to have worn it because there was deoderant under the armpits of it. I looked and didn't see anything at all. I asked her to point it out and she pointed at the seam. Nope still didn't see anything. So after dealing with her who by the way was extreamy rude. I asked for the store manager, suprisingly she was at lunch and wouldn't be back for an hour. So frustrated I called my husband to tell him about the ordeal. He called Dillards and spoke to another manager and called me back to take the dress to the manager he just spoke to. So I went back again and showed the next mangager. He looked at it for about 3 seconds and then said no he would not return it, put it in a bag, handed it to me and then just walked away. Not even an appology for my inconvince. After this I was obviously getting mad and just walked out of the store. Then about 30 min. later my husband called me again and said he had spoken to the General Manager and she said she would not take it back either, she didn't even see the dress.
This is the worst customer service I have EVER recived!! And I just put this out there as a warning to others. Do not even think about returning anything to Dillards. If you want to check out other complaints just get on Consumer Reports. We aren't the only Dillards with complaints there is even one on there that played out just like mine.
In Short
Dillard's is known for affordable items, as opposed to exclusive brands. Staples include DKNY, Tommy Hilfiger, Dana Buchman, BCBG and Kenneth Cole. Dedicated shoppers can...
I went during an outstandingly good sale, so it was very crowded to say the least. Despite being crowded, I received exceptional customer service from Lisa in the shoe section. My mom and I kept...
Great parking. Excellent shoe and handbag department. Both well stocked and sweet, helpful employees. Jewelry- good luck finding someone unless you are specifically needing James...
Rachel at the MAC counter was A M A Z I N G!! Love a good experience with someone who isn't pushy on product and knows what they're talking about! She fixed me up with a 10 day of the Studio Fix...
This is absolutely the worst Dillards I haveever been to. The employees give you a hard time if you try to return anything even when you have the receipt and the yellow stickers AND you return it...
We were there yesterday in the ladies section on the 2nd floor and I was impressed how helpful and friendly the staff were. Thank you! It makes a big difference. We will definitely return to this...
Established in 1938, Dillard's is one of the largest fashion apparel and home furnishing retailers in the United States. It offers a variety of products, such as apparel, shoes, handbags, accessories, cosmetics, lingerie, sunglasses and home appliances. Its stores offer a selection of merchandise and feature products from national and exclusive brand sources. The company operates more than 330...
Dillard's can be found at Southwest Fwy 16517. The following is offered: Clothing Stores. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Sugar Land there are 15 other Clothing Stores. An overview can be found here.
First Colony Mall, MasterCard
Dillard's carries fashion apparel for the entire family along with home furnishings and other merchandise including products sourced and marketed under Dillard's exclusive brand names.
Dillard's serves Sugar Land, TX and is located in the 77479 ZIP code. Visit our website at Dillard's falls under the following categories: cosmetics retail, department stores, travel & tourism, travel consultants.
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