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Dick Hannah Honda

Address
3321 NE Auto Mall Drive Vancouver WA 98662
Phone
(360) 944-3399
Average Rating
4.5
Total Reviews
(143)
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Contact Us

Email the business

Toll Free
(877) 503-8245
Fax
(360) 944-3380

Business Hours

Status: Open

Sunday
9:30am-8:00pm
Monday
8:30am-8:00pm
Tuesday
8:30am-8:00pm
Wednesday
8:30am-8:00pm
Thursday
8:30am-8:00pm
Friday
8:30am-8:00pm
Saturday
8:30am-8:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Finance Plan

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Family owned since 1949, Dick Hannah Dealerships is dedicated to providing excellent customer service, maintain a positive and productive work environment, and to conduct business in a way that promotes the highest principles of integrity and ethical behavior.

What the community has to say about Dick Hannah Honda

Information about this business (5)

Home of the 150-mile Best Deal guarantee

Honda dealership located in Vancouver, Washington with new Honda cars and used cars for sale. Find your new Honda Accord, Civic, Fit, CR-V, HR-V, CR-Z, Crosstour, Insight, Odyssey, Pilot or Ridgeline today! Browse our huge used car selection of all makes and models. Dick Hannah Honda in Vancouver also offers Honda service and Honda repairs, as well as Honda parts.
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Dick Hannah Honda located at 3321 NE Auto Mall Dr in Vancouver, WA services vehicles for Auto Repair. Call (360) 566-6057 to book an appointment or to hear more about the services of Dick Hannah Honda.

Reviews of this business (177) view all

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Rating distribution

5 stars
112
4 stars
16
3 stars
1
2 stars
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1 star
12
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YellowBot member reviews (1) view all

Reviewed Business
Dick Hannah Honda
Reviewer Name
AK
Review Date
May 28, 2012
Average Rating
1

Negative review for dick hannah honda.

NEGATIVE REVIEW for Dick Hannah HONDA. SUMMARY: My Dick Hannah HONDA Experience -- In less than 5 years this dealership has gone from one that offers the absolutely best deals to one that lied over the phone in attempt to bait and switch.

Here is my story, which I hope will help you deal with Dick Hannah Honda. Five years ago, we bought a new 2007 Accord VP (auto) for $16.3K at Dick Hannah Honda. That was the absolutely best deal at the time. This year, when we were looking for a new car, Dick Hannah Honda was the first dealership we contacted. Unfortunately our salesman, Saeed Anwar, left the dealership, and the people there now were different and did not accept my offer ($19K) for a new basic 2012 Accord (auto). Then, out of the blue, I got a phone call from “Dave” at Dick Hannah Honda. “Dave” asked me whether or not I liked my previous car (which we like), and told me that he has a new 2012 Accord (auto) for the price I am ready to pay ($19K). OK, I said, I’ll be back in town the end of the April, and I will come. At the end of the month, he called me again asking whether I will come or not; I said yes. Finally, on April 28th, I called him back and came in an hour or so after my call. Well, the car that I came for did not exist. I would expect such a twist from any other dealership (no offense), besides Dick Hannah Honda. Moreover, I was so sure that “Dave” was honest, I brought my wife “to buy a new Honda Accord” with me. Then I met “Dave’s Manager” (this guy has never gave me his card). “David’s Manager” said that he can not do anything to meet my expectations. Well, I knew that at that time Honda Motors ran a $1.3K manufacturer-to-dealer cash back – so at least he had the room to fix the problem. I believe that “Dave” lied to me from the beginning to bring me to the dealership. I do not know how he got my phone number and how such an idea came to his mind, but that was what he did, and that was what his “manager” considered normal. The next day, I asked Dick Hannah Honda to provide me with the names and positions of these two individuals; they never responded, which I translate as a further approval of these actions. Well, we decided to NEVER AGAIN buy from Dick Hannah Honda, which hires and protects people like that. We also decided not to buy our next car from Honda Motors, who stands behind these guys. So, we did both. We’ve just bought a new 2012 Legacy (auto CVT, pziv) from Dick Hannah Subaru for $18.75K – thanks to Ammar, his boss, and Costco’s Auto Program. That was the best deal we could find, and we are happy with this purchase, which took 1 day from our first visit of the dealership.

We’ll likely be shopping for a new car in 2-5 years. We will bring our money and will be looking for the best deal for the car we want. Will Dick Hannah or Honda Motors earn this money? I do not know. What I know – Dick Hannah Honda will not. Now it is up to Honda Motors and Dick Hannah to decide whether or not this story reflects their standards of service and is a signature of Honda’s dealership of 21st Century.

I hope my review will help to those of you who are still deciding where to go, what to buy, and how much to pay. Maybe it will help Dick Hannah finally find time to respond with explanations and with the names of these two employees of its Honda dealership.

PS when posting my Review I found “Dave’s Manager” – that was Mr. Noah Rodeman..

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Other reviews from the web (176) view all

Average Rating
100

UPDATE! So after I posted the review, the manager Nicholas Faust called me to find out in detail what had happened, we spoke briefly but agreed to meet the next day. When I came down to the...

Average Rating
20

Predatory sales tactics. I saw a salesman go well beyond decency pressuring a young couple to buy a car. I stepped in and to tell them they shouldn't be pressured into making a bad decision.

Average Rating
100

Brought my 2013 Honda Fit in today for an A1 service. Ben was the associate helping me. He informed me there was a recall on my drives airbag and that they would replace that for me at no cost. Ben was very efficient courteous and helpful. He applied my yelp check in discount and even replaced a light bulb for me just because he wanted me to be safe. Thank you Ben and that you Dick Hannah!

Average Rating
100

For the last month I have been working with Justin, Paul, and Eddie throughout the process of buying a car I am now a proud owner of a Honda Civic touring. These men were patient and answered all my questions even though it took me a while to purchase this car. Paul, on his day off celebrating his birthday, …

Average Rating
60

Second time in a row I've taken my 2014 Honda Odyssey in for a maintenance minder and they claimed to courtesy clean car (exterior wash with vacuum) and it was obviously not done. Might seem like...

Business description (2)

Honda dealership located in Vancouver, Washington with new Honda cars and used cars for sale. Find your new Honda Accord, Civic, Fit, CR-V, HR-V, CR-Z, Crosstour, Insight, Odyssey, Pilot or Ridgeline today! Browse our huge used car selection of all makes and models. Dick Hannah Honda in Vancouver also offers Honda service and Honda repairs, as well as Honda parts.

Dick Hannah Honda is located at 3321 NE Auto Mall Dr, Vancouver, WA. This business specializes in Used Car Dealers.

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