Negative review for dick hannah honda.
NEGATIVE REVIEW for Dick Hannah HONDA. SUMMARY: My Dick Hannah HONDA Experience -- In less than 5 years this dealership has gone from one that offers the absolutely best deals to one that lied over the phone in attempt to bait and switch.
Here is my story, which I hope will help you deal with Dick Hannah Honda. Five years ago, we bought a new 2007 Accord VP (auto) for $16.3K at Dick Hannah Honda. That was the absolutely best deal at the time. This year, when we were looking for a new car, Dick Hannah Honda was the first dealership we contacted. Unfortunately our salesman, Saeed Anwar, left the dealership, and the people there now were different and did not accept my offer ($19K) for a new basic 2012 Accord (auto). Then, out of the blue, I got a phone call from “Dave” at Dick Hannah Honda. “Dave” asked me whether or not I liked my previous car (which we like), and told me that he has a new 2012 Accord (auto) for the price I am ready to pay ($19K). OK, I said, I’ll be back in town the end of the April, and I will come. At the end of the month, he called me again asking whether I will come or not; I said yes. Finally, on April 28th, I called him back and came in an hour or so after my call. Well, the car that I came for did not exist. I would expect such a twist from any other dealership (no offense), besides Dick Hannah Honda. Moreover, I was so sure that “Dave” was honest, I brought my wife “to buy a new Honda Accord” with me. Then I met “Dave’s Manager” (this guy has never gave me his card). “David’s Manager” said that he can not do anything to meet my expectations. Well, I knew that at that time Honda Motors ran a $1.3K manufacturer-to-dealer cash back – so at least he had the room to fix the problem. I believe that “Dave” lied to me from the beginning to bring me to the dealership. I do not know how he got my phone number and how such an idea came to his mind, but that was what he did, and that was what his “manager” considered normal. The next day, I asked Dick Hannah Honda to provide me with the names and positions of these two individuals; they never responded, which I translate as a further approval of these actions. Well, we decided to NEVER AGAIN buy from Dick Hannah Honda, which hires and protects people like that. We also decided not to buy our next car from Honda Motors, who stands behind these guys. So, we did both. We’ve just bought a new 2012 Legacy (auto CVT, pziv) from Dick Hannah Subaru for $18.75K – thanks to Ammar, his boss, and Costco’s Auto Program. That was the best deal we could find, and we are happy with this purchase, which took 1 day from our first visit of the dealership.
We’ll likely be shopping for a new car in 2-5 years. We will bring our money and will be looking for the best deal for the car we want. Will Dick Hannah or Honda Motors earn this money? I do not know. What I know – Dick Hannah Honda will not. Now it is up to Honda Motors and Dick Hannah to decide whether or not this story reflects their standards of service and is a signature of Honda’s dealership of 21st Century.
I hope my review will help to those of you who are still deciding where to go, what to buy, and how much to pay. Maybe it will help Dick Hannah finally find time to respond with explanations and with the names of these two employees of its Honda dealership.
PS when posting my Review I found “Dave’s Manager” – that was Mr. Noah Rodeman..