Dell Computer Corp

The link to the case where Dell was found GUILTY of a massive "bait and switch" scheme is very relevant. It shows Dell's history of "bait and switch"NEW YORK (CNN) -- Dell Inc. deceived customers in a massive "bait and switch" scheme to increase sales of its computer and electronic products, a New York state judge ruled Tuesday.State Attorney General Andrew Cuomo sued Dell in 2007 on behalf of...

Posted by NY Professional on October 16, 2013. Brought to you by ripoffreport.

DELL COMPUTERS DOUBLESPEAK "WHEN 2 DAY AIR MEANS 10 DAYS"Actual transcript of online support session with Dell Customer Support on 10-15-13First I'm told that DELL can't ship my order due to a "Parts Shortage".  Then I'm told that the order has shpped afterall.  Then I'm told that it will take 10 days to ship an order which has PAID FOR 2 DAY AIR. 5:16:35 PM         System  You are now being...

Posted by NY Professional on October 15, 2013. Brought to you by ripoffreport.

I am quite comfortable with the transcript and invite Rip-Off Reports Readers to read it.  They will find 4 Incontrovertible facts that establish Dell's Bait and Switch tactics.Incontrovertible fact 1) I PAID a lot of money FOR 2 DAY SHIPPING.  Incontrovertible fact 2) Dell's customer service rep says the computer HAS SHIPPED.Incontrovertible fact 3) DELL's REP next says it will take 10 DAYS TO...

Posted by NY Professional on October 15, 2013. Brought to you by ripoffreport.

First I think it is great you posted the chat session..as it just shows how much of an **s you were and what Customer Service people have to put up with.So I will just start off with this one basic question.  If this is such a horrible company that has total disregard..why did you stay with them for 20 years?As to the rest of your report.If this was immparative to your business why did you do a...

Posted by Robert on October 15, 2013. Brought to you by ripoffreport.

YOU are a TOTAL A**,  You claim to be a professional and act like a spoiled brat."5:21:40 PM         Chetan_Trehan  Your order is getting delayed due to part shortage. 5:22:05 PM         Chetan_Trehan  As soon as the part is available, the order will move to the next stage. 5:22:14 PM         Dell Customer  That's rediculous"What part of "parts shortage" do you NOT understand?  They are also...

Posted by Ken on October 15, 2013. Brought to you by ripoffreport.