Status: Closed
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Dear Stefan, Roger and Team,
Thank you for delivering our dream pool that was done quicker than planned, completed exactly as bid, constructed better than imagined and looks and functions better than we could have imagined. From day one we were totally impressed with your teams attention to detail and your cleanliness. Your team looked and acted as though they were building this pool for themselves. They were always aware of the little things my wife seems to think only I see. Attention to detail and all aspects of your customer service was excellent. Keeping our yard organized and picked up nightly was a big plus.
Neil took our ideas and hit it out of the park on design, dimensions and overall appearance. Stefan overseeing the project and checking in with us daily to advise of progress and answer all of our questions was invaluable to our peace of mind. roger coming out and moving dirt to make sure the project was done on time was over the top!!!How many owners will do that??? Roger, you asked us "Is there anything you would like changed or you don't like about your pool/spa?" was the ultimate owner's quest for platinum customer service. By the way--we love everything about our pool/spa and wouldn't change a thing!!! Ramon was a magician at surface design, rock/boulder placement and fit. One night he was actually working until 11pm just to make we were happy and the job was completed on time. You were actually about three weeks ahead of schedule!!!
I have been in the service business for 30 years and can honestly tell you guys that outside of my Chiropractic clinics I haven't experienced outrageous service very often. We definitely experienced AAA+ outrageous service and end product from your team. Please consider this letter an acknowledgement you can use us as a testimonial for all future customers. Any and all pictures of my pool can be used as well to demonstrate the top quality product you delivered to my family.
Sincerely,
Dr. Jon Baker
Save yourself time and and energy and look elsewhere - this company has horrible communication and will show you one product and install something else and not stand behind any of their work.. My...
Had my pool replastered. Custom pool was quick, did a fantasic job and cleaned up after themselves - yeah. This is a family owned business and the price was the best of all the companies I called. It was amazing to watch them work, the crew knew what they were doing.
We specialize in Swimming Pools. Our company provides homeowners with our excellent service back by our 30 plus years of knowledge and commitment to this industry. We specialize in remodeling preexisting swimming pools and new construction. From residential to commercial our company offers free quotes with no obligation. We service most of California including the Northern, Southern, and all...
Custom Pool and Remodeling is a licensed and insured company, and we have been serving our local community in Ceres, CA, with nothing but the best quality swimming pool services. Whenever you are in Ceres, CA, and happen to be looking for a trustworthy company that you can count on from the beginning to the end of the project, then Custom Pool and Remodeling should be at the top of your list....
Custom Pool Plastering Inc can be found at Motsinger Rd 5200. The following is offered: Pools, Spas, & Saunas. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Ceres there are 3 other Pools, Spas, & Saunas. An overview can be found here.
Family owned and operated for 40 years. We can provide any and all services to meet your swimming pool needs. We offer free quotes with no obligation!
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