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I bought a 2009 Jeep Rubicon from Crown Dodge on 12-7-12.
Possibly the worst mistake I’ve ever made, I should have read the reviews before going there.
The Sales Manger said many times that this Jeep was a Certified Pre-Owned Vehicle and that they had spent $2,000 having it Certified. Turns out it was not a Certified Pre-Owned Vehicle. He also agreed to giving me $3,000 off sticker price, then changed the contract to $2,000 off without me catching it until to late.
This Jeep Rubicon broke down the first day driving it. Transfer case shifting cable broke first time that I used it, also there was a bad oil leak and a bad oil press sending unit.
After hiving this Jeep in their shop 3 time, I took it to a real mechanic and it was found to be unsafe to drive.
Broken rear axle track bar bracket.
Dislocated left rear coil spring on axle.
Rear Sway Bar rubbing through the break line.
Wheel lug nuts way undersized for rims.
Unsafe wheel spacers on oversize tires.
After going back to Crown Dodge about 20 times and having this Jeep in their shop 3 times, I don t feel it’s safe to have them work on it. They missed all of these safety problems and I could have been killed.
They did offer to take it back as a trade in where I would be losing about $9,000 after only owning it for a few weeks.
I had it towed to the dealership in Simi Valley, they looked at it and said they did not want to get involved, too many unsafe problems!
Now its been sitting in my driveway for 4 weeks unsafe to drive.
I have tried to contact Mr. Crown senior many times, but keep getting the run around.
Crown Dodge should refund my money and pay for the damages and nightmare they have been putting me through. How can they treat customers so badly, I’m now having to take medication to handle the stress they have been putting me through.
Terrible customer service! Just went in to get an oil change and nobody bothered to approach us. Lots of employees standing around doing what looked like nothing. We finally left. It's a shame the salespeople will chase people down in the parking lot to sell a car off their lot yet the service department makes no effort towards helping the customer maintain the vehicle. Finally just left and...
Mt name is Evo and u just started shopping for a new car. JOSE CARDENAS AND HIS MANAGER Bob made me feel like family. I will call back and set up an appt. With them.
I bought an 2009 Jeep Rubicon from Crown Dodge and I'm luckily to still be alive.
They said this was a Certified Pre-Owned Vehicle, turns out it was not.
Broke down on first day, and after having in their shop with many problems, I took it to a real mechanic and it was found unsafe to drive!
Broken track bar bracket.
Dislocated rear axle spring.
Sway-bar rubbing through break line.
Unsafe wheel spacers on oversize tires.
Undersize lug nuts on wheels.
And many other problems.
I could have been killed driving this vehicle\r
I bought an 2009 Jeep Rubicon from Crown Dodge and I'm luckily to still be alive.\r They said this was a Certified Pre-Owned Vehicle, turns out it was not.\r Broke down on first day, and after hav...
Crown Dodge sold me an unsafe Jeep Rubicon that could have killed me.
The sales manager said that it was a Chrysler Certified Pre-Owned vehicle, 3 weeks later I found out it was not.
Check out the Photos I posted:
Rear Broken Track Bar Bracket .
Dislocated rear axle coil spring.
Rear sway bar rubbing through the break line.
Wheel lug nut the where undersized for the rims.
Broken...
Crown Dodge is an automobile dealership, and is located in Ventura, Calif. It offers variety of new and pre-owned vehicles of makes, such as Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Kia, Mazda, Mercury, Mitsubishi, Nissan, Pontiac, Saturn, Subaru, Toyota and Scion. The dealership provides various Dodge models, such as Caliber, Caravan, Charger, Dakota, Dakota Club Cab and Magnum. The...
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