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Help us make it rightCowboy's Western World
Correction & update of "Cowboys Western World" rips off my child.
APOLOGY ,EXPLAINATION & CORRECTION.
"Cowboys Western World" "Susanne Mitchell" Innocent!
Owners wife was not aware of managers mistake. Don Mitchell is the store owner .He was very upset at the way we were treated at his store "Cowboys Western World" Upon discovery of the information Don Mitchell immediately contacted me ,...
I stand corrected , in my statement i referred to the person making the desision to rip off my child as the owner susann mitchell based on the impression the "manager" gives . We have made many trips to cowboys western world, over 7 less than 10 total, each trip it was this same woman making the decisions, doing the ordering, as we had ordered another horse which "she" kept ordering and was...
First, I would like to start by saying, I am Susann Mitchell and I did not sell you or your daughter anything from Cowboys. My husband owns the store and I do not work there. It would have been greatly appreciated had you done your research as to who you were dealing with before plastering my name all over the internet.
In doing my own research, you were dealing with our store Manager. The...
I would also send them a photo -- a very clear close up of the damage. The damage probably came from the factory. I would also write to them, send a copy of the receipt and explain where and when you bought it and that you would like to exchange it for undamaged merchandise.
$$50 is a lot to pay for a plastic horse!
We were still in plant city just a mile or so down the street when my daughter opened it,discovering the damage.to the 50.00 horse. Immediately returning to the store expecting a polite apology and common exchange without any problem i was shocked to say the least when store owner susann mitchell had the nerve to say ...........................
"she probably dropped it and broke it". I...
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