Cort Furniture Rental

Disgusted with so-called customer serivce

Average Rating

20

When I contacted customer service about picking up the furniture we had leased to stage our house, I was told they could not pick it up until 9/17 (20 days away). (my settlement is on 9/3). They refused to call me if they had a cancellation that would allow for an earlier pick-up. Absolutely inflexible. The only suggestion offered was that I drive the furniture 1.5+ hours to their warehouse - did I mention they already have my money for picking up the furniture! BUT when they wanted to start collecting money for the leased furniture, they had the furniture at the house in less than a...

Posted by by LifeisGood at Citysearch on August 28, 2009. Brought to you by Citysearch.

Disgusted with so-called customer serivce.

Disgusted with so-called customer serivce. When I contacted customer service about picking up the furniture we had leased to stage our house, I was told they could not pick it up until 9/17 (20 days away). (my settlement is on 9/3). They refused to call me if they had a cancellation that would allow for an earlier pick-up. Absolutely inflexible. The only suggestion offered was that I drive the furniture 1.5+ hours to their warehouse - did I mention they already have my money for picking up the furniture! BUT when they wanted to start collecting money for the leased furniture, they had the...

Posted by LifeisGood on August 28, 2009. Brought to you by Citysearch.